NEOGOV · 5 months ago
Administrative Support Assistant
West Allis, WI
Full-time
Onsite
Entry Level
$21.02/hr - $25.70/hr
2+ years expNEOGOV is seeking a detail-oriented and personable customer service expert for the part-time Administrative Support Assistant position with the West Allis Police Department. The role involves assisting customers with inquiries, processing payments, and managing essential documents in compliance with State law.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assist customers at the counter with questions, payments of citations and permits, bike and pet licenses
Process online payments, bail fees and mail
Process open record and accident requests
Enter parking tickets and verify that information is correct
Maintain and balance cash drawer while processing transactions at the counter
Assist customers with Court information, property and report inquiries and direct them as needed
Qualification
Required
High School Diploma/ GED Required
Two years of recent paid business office work experience
Cash handling experience
40 wpm typing skills
Benefits
Time off Bank with the ability to accrue up to 25 days in one year to be used at your discretion with management approval
Nine (9) paid holidays
Eligibility for health insurance the first of the month following thirty (30) days of service with choice of a PPO Plan or High Deductible Health Plan (with optional participation in a Health Savings Account) – both plans are contributory and cover the employee and his/her family
Fully paid dental insurance covering the employee and his/her family, with eligibility the first of the first of the month following thirty (30) days of service
A dual pension system comprised of the Wisconsin Retirement Fund* and Federal Social Security (both of which are contributory)
A fully paid Life Insurance Program* with coverage in the amount of the employee's annual salary adjusted to the next highest one thousand dollars, with the option for additional coverage
An educational reimbursement plan for the pursuit of job related courses including personal and professional training opportunities and professional organization memberships
Voluntary benefit programs consisting of vision, Flexible Spending Benefits for Dependent Care and Medical Reimbursement, Section 457: Deferred Compensation, Treasury Direct Payroll Savings Plan for Savings Bonds, and other various benefits including, but not limited to, Employee Assistance Program (EAP), Employee Wellness Program, Armed Services Reserve Training, and Federal Loan Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase