Empire Management Group, Inc. ยท 4 months ago
Licensed Portfolio Community Manager-Kissimmee
Kissimmee, FL
Full-time
Onsite
Entry Level
1+ years expEmpire Management Group, Inc. is seeking a Licensed Portfolio Community Manager to oversee an assigned portfolio of communities. The role involves managing community operations, ensuring compliance with regulations, and providing excellent customer service to board members and residents.
CommercialCommercial Real EstateProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Demonstrate a commitment to Empire and team goals. Complete tasks in a timely and effective manner. Participate in process improvement teams as needed
Identify and communicate key messages to association board members, homeowners, customer care representatives, vendors, and others. Maintain property fact sheets. Coordinate and attend board/Membership meetings
Review applications for compliance-based on association restrictions and forward applications to appropriate board/committee with a recommendation
Establish and maintain agreed standards for operations and maintenance. Procure and manage service providers. Scheduling and conduct community and common area inspections. Provide a complete, timely, and effective covenant enforcement service
Conduct effective vendor bidding processes (bidding, hiring, monitoring) that demonstrate professional contract management practices
Ensure the timely, efficient, customer-oriented handling and resolution of each inquiry, request, dispute, or complaint (via telephone, e-mail, and face to face) by establishing needs, investigating problems, implementing agreed solutions, and documenting as appropriate
Contribute to safety and security for each community by developing and implementing emergency and/or disaster preparedness plans, monitoring gate access controls, and identifying other safety issues and unsafe conditions during property inspections
Effectively manage the on-time, on-budget completion of special projects that meet agreed objectives
Qualification
Required
1+ years of experience within the community association industry within managing portfolios required
Must have a valid driver's license and current vehicle liability insurance
Valid Florida Community Association Manager License
Must be able to attend board meetings in the evenings and respond to after-hours emergencies as necessary
Working knowledge of federal and state laws governing the operation of community associations
Good working knowledge of the community's governing document and rules
Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees
Superior communication, and networking ability
Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels
Strong organizational and conflict resolution skills
Computer skills in Windows Suite and Community Association Software
Community Association Management: 1 year (Required)
LCAM LICENSE (LICENSED COMMUNITY ASSOCIATION MANAGER) (Required)
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Empire Management Group, Inc.
Empire Management is a community management company based in Central Florida that is envisioning the homeowner experience to community life.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jose Ramon Riestra
President & CEO
Company data provided by crunchbase