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City of Boston Credit Union · 4 months ago

Consumer Lending Specialist

Boston, MA

Full-time

Onsite

New Grad, Entry Level

City of Boston Credit Union is seeking a Consumer Lending Specialist to support members with their consumer loan needs. The role involves evaluating loan applications, ensuring compliance with lending policies, and delivering exceptional member service throughout the lending process.

BankingFinanceFinancial Services

Responsibilities

Assist members in identifying appropriate consumer loan products based on their financial needs and eligibility

Ensure all loan documentation is complete, accurate, and compliant with internal policies and regulatory requirements. Ensure to collect and retain it. Maintain a thorough documentation of the underwriting process

Evaluate customer loan applications to determine credit worthiness and adherence to lending policies

Analyze credit reports, income documentation, and other relevant financial information, including credit analysis, income verification, and risk assessment

Asses the level of risk associated with each loan application. Make recommendations for loan approvals or denials based on established criteria

Ensure that compliance with federal, state, and local lending laws and regulations Stay updated on changes in regulatory requirements and adjust underwriting practices accordingly. Maintain knowledge of current lending regulations, credit union policies, and industry trends

Communicate loan decisions clearly, timely and professionally to relevant parties. Collaborate with branch staff, members, and other stakeholders to gather additional information when necessary and to ensure smooth loan disbursement and servicing

Provide ongoing support and education to members regarding loan terms, repayment options, and financial wellness

Provide support to all staff by offering insights into underwriting decisions. Address inquiries from members regarding the underwriting process professionally and courteously

Meet or exceed individual and team lending goals

Prepare weekly/monthly report for management, credit committee and the board as needed

Additional duties as assigned by management

Qualification

Consumer lending practicesCredit analysisLending regulationsLoan origination systemsBilingual (Spanish)Analytical abilitiesMicrosoft Office SuiteExperience in credit unionUnderwriting guidelinesAutomated decisioning systemsInterpersonal skillsOrganizational abilitiesCommunication skillsDetail-oriented