CBT Nuggets · 5 months ago
Inside Sales Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $90K/yr
5+ years expCBT Nuggets is a company that values work-life balance and creative freedom, allowing employees to work from anywhere. The Inside Sales Manager will oversee both Inbound and Outbound sales teams, focusing on performance management, coaching, and cross-functional collaboration to drive revenue growth and customer satisfaction.
DevOpsE-LearningEducationProject Management
Responsibilities
Host daily standups, set clear priorities, and flex team assignments based on real-time needs (support vs. sales vs. retention)
Ensure balanced staffing across Inbound and Outbound to optimize response times and pipeline coverage
Review sales KPIs (quota attainment, pipeline health, activity metrics) and membership-health metrics (usage, health-score deltas)
Assign and rotate leads from marketing and retention pools to the appropriate reps
Partner with the Sales Trainer to identify coaching opportunities, build skill gaps, and track rep ramp times
Deliver ongoing feedback, calibrate performance reviews, and lead calibration sessions
Meet weekly with Marketing to align on inbound lead quality and campaign follow-up
Work with Sales Trainer, Sales Enablement, Product and Member Engagement to translate new feature releases into sales playbooks and retention tactics
Drive execution against revenue targets; refine outbound strategies based on win/loss analysis
Responsible for getting CBT Nuggets on approved vendor lists for certain industry segments/leading the charge on any certification/framework checkboxes that make it easier to sell, and any partner programs we want to engage with
Own territory segmentation, account assignment, and go-to-market prioritization for high-value prospects
Qualification
Required
5+ years leading high-volume inside-sales teams, preferably in SaaS or subscription models
Deep understanding of CRM best practices (Salesforce, HubSpot, etc.)
Analytical mindset: comfortable with dashboards, sales forecasting, and data-driven decisions
Strong people-management skills; ability to motivate and develop talent
Proficiency with AI-powered sales tools (e.g., conversational intelligence, chatbots)
Excellent written and verbal communication; collaborative, results-oriented attitude
Benefits
Generous employee benefits.
Two shares of the company's profit-sharing plan are paid as a bonus each time the company reaches the “Distribution” milestone.
Company
CBT Nuggets
CBT Nuggets is an online platform that provides a diverse range of on-demand video training services for IT pros.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2006-06-01Series Unknown
Leadership Team
Dan Charbonneau
CEO and Owner/Founder
Sean Sullivan
Chief Technology Officer
Recent News
2023-12-23
2023-12-23
Company data provided by crunchbase