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Bray International, Inc. · 22 minutes ago

Inside Sales Representative- Ball Valves

Greater Houston

Full-time

Onsite

Entry, Mid Level

2+ years exp

Bray International, Inc. is the leading provider of industrial valves, actuators, and related control products, renowned for innovative flow control solutions worldwide. The Technical Inside Sales Representative will serve as the primary point of contact for customers, ensuring exceptional service and support while collaborating with internal departments to address inquiries and process orders.

Manufacturing

No H1B

Responsibilities

Maintaining strong relationships with assigned customer accounts

Use Bray’s computer systems to handle customer inquiries and process sales orders efficiently

Coordinate with internal teams to fulfill customer requests for technical details, order updates, expedited orders, and issue resolutions

Provide excellent customer service via phone, email, and in-person interactions

Receive thorough training on Bray’s products, systems, and processes to effectively support customers and contribute to team success

Qualification

Inside sales experienceCustomer relationship managementMicrosoft ExcelTechnical communicationComputer literacySupply chain systemsMicrosoft Office SuiteOrganizational skillsInterpersonal skills

Required

2 to 5 years of successful inside sales or customer service experience in an industrial environment, preferably in ball valves, automation and flow control products

Proven track record in customer relationship management, with strong interpersonal skills across various communication channels

Proficiency in computer skills, including Microsoft Excel, Word, and overall computer literacy in a fast-paced office setting

Ability to interpret technical requirements and effectively communicate solutions internally and to customers

Detail-oriented with excellent organizational and documentation skills

Strong oral and written communication skills, with a focus on accuracy and efficiency in a dynamic work environment

Working knowledge of Microsoft Office Suite, specifically in Outlook and Excel

Permanent work authorization in the USA is required

High School Diploma or GED required at minimum