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Sonrava Health · 4 months ago

PCC - General Offices

Skokie, IL

Full-time

Onsite

Entry Level

2+ years exp

Sonrava Health is seeking a Patient Care Coordinator (PCC) to serve as the key liaison for patients at DentalWorks. The PCC will ensure a seamless and welcoming experience for patients, coordinate treatment services, and build lasting relationships to enhance patient retention.

Health Care

Responsibilities

Set and achieve personal sales goals while supporting the goals of the team

Greet patients in a timely, professional, and engaging manner

Introduce new patients to the office and staff

Provide patient consultations and communicate information about recommended treatments

Discuss cost of service, insurance coverage, and payment options with patients

Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments

Nurture the patient relationship to encourage patient retention

Work as a team player to ensure each customer receives the best service possible

Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Qualification

Customer serviceSales experienceDental office experienceDental insurance experienceDenticon/DentrixBilingual Spanish-EnglishTime managementOrganizational skillsCommunication skillsInterpersonal skills