ANIMAL DERMATOLOGY GROUP, INC · 12 hours ago
Customer Service Specialist
Newport Beach, CA
Full-time
Onsite
New Grad, Entry LevelAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. The Customer Service Specialist will be responsible for client service, answering phone calls, booking appointments, maintaining records, and handling financial responsibilities.
Non-profit Organization Management
Responsibilities
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Qualification
Required
Excellent client service skills
Excellent phone skills
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Must have experience in a veterinary hospital
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Preferred
Computer skill preferred
Benefits
Paid vacation for full-time employees
Paid holidays for full-time employees
Competitive wages
Medical, dental, vision, dependent care FSA, and short-term disability benefit options
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
Some traveling may be required
Company
ANIMAL DERMATOLOGY GROUP, INC
ANIMAL DERMATOLOGY GROUP, INC is a United States based, privately-owned, veterinary dermatology specialty company with the world’s largest unified group of veterinary dermatology specialists engaged in the diagnosis and treatment of acute and chronic skin conditions in pets.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Hui
Chief Financial Officer
Company data provided by crunchbase