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Prompt Health · 4 months ago

Payment Posting and Accounts Receivable Specialist

United States

Full-time

Remote

New Grad, Entry Level

$22/hr - $28/hr

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses. The Payment Posting and Accounts Receivable Specialist is responsible for accurately posting payments, resolving discrepancies, and supporting accounts receivable processes to ensure clean and accurate patient ledgers.

Health CareInformation TechnologyMedicalSoftware

Responsibilities

Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards

Resolve auto-posted ERA errors on a daily basis, preventing downstream reconciliation issues

Import and upload payment files from clearinghouses and payer websites; ensure all batches are processed timely

Manually post payments received via bank lockbox deposits, facility deposits, and RTA checks

Perform necessary adjustments, billing corrections, auditing, and account analysis to maintain clean and accurate patient ledgers

Assist with month-end reconciliation and closing processes, ensuring all payments, adjustments, and recoupments are recorded prior to finalization

Facilitate payment batch processing and collaborate with billing staff to correct posting discrepancies

Process remote bank deposits and manually post cash receipts deposited to local banks, maintaining timeliness and accuracy

Collaborate with the Client Relations Manager to research and resolve payment discrepancies, working toward a goal of maximizing electronic payment adoption

In addition to payment posting duties, provide Accounts Receivable (AR) support as time allows, including:

Researching and following up on outstanding insurance claims

Preparing and submitting corrected or appealed claims with appropriate documentation

Assisting with billing problem resolution and recommending adjustments or write-offs to management as needed

Contributing to revenue cycle integrity by supporting claim resubmissions, appeals, and patient balance review processes

Qualification

Payment posting processesMedical billing knowledgeGoogle Workspace proficiencyTen-key proficiencyOrganizational skillsPrior AR experienceWritten communicationVerbal communicationProblem-solving skills