JPMorganChase · 4 months ago
Senior Associate - Small & Midsized Payments (SMP) – Product Operations and Controls
880 Powder Mill Rd, Wilmington, DE, 19803, US
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is focused on delivering resilient and agile money movement services. The Senior Product Associate within the Banking team will manage operations and controls for Banking Payments products, ensuring compliance with regulations and enhancing processes.
Asset ManagementBankingFinancial Services
Responsibilities
Drive end to end operations and controls management of Banking Payments products and services
Coordinate as the single point of contact for coordinating production issues follow ups, customer and/or product group escalations
Perform in-depth research and identify sources of production issues; in partnership with Product Owners ensure we have mitigants in place to prevent re-occurrence of the same issue
Implement processes, controls, & risk frameworks to ensure all regulations and firm policies are met (i.e. control testing, process management, correction cases, etc.)
Proactively identify controls gaps in process and offer ideas for improvement in areas that require remediation or enhancement
Manage principal level interlocks with internal customers to ensure productive feedback, reduce impediments and continuously improve the engagement
Qualification
Required
5+ years product leadership experience
A background in process design, operations management, audit and controls
Proven track record of managing a product in production and managing successful controls, including audits and regulatory reviews
Comfortable in the weeds to identify, put guardrails around, and address issues in a timely manner
Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
Strong influencing and partnership / collaboration skills to drive cross-functional team
Ability to productively work in a matrix management organization
Positive, team-oriented attitude and inspiring leadership skills a must
Preferred
Financial Services experience ideally in Payments
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-08
Crunchbase News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Company data provided by crunchbase