NEOGOV · 4 months ago
INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS
NEOGOV is committed to addressing homelessness in Los Angeles County through innovative solutions. They are seeking an Information Technology Manager III to lead and manage IT operations that support the Department of Mental Health's initiatives related to homelessness. The role involves overseeing IT projects, managing vendor contracts, and ensuring effective technology solutions are in place.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff
Develops and directs the implementation of operational plans to support the County's/department's business goals
Works with department/business managers to evaluate current and anticipated Information Technology requirements
Develops and negotiates service level agreements and manages to ensure their attainment
Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems
Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications
Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection
Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff
Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects
Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions
Coordinates problem solving, conflict resolution, escalations, restart and recovery
Meets and consults with customers and vendors regarding service delivery needs
Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development
Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments
Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies
Oversees research and special studies and oversees the implementation of recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations
Manages department disaster recovery planning and systems security administration
Manages the development, implementation and administration of technical training program for business users
Functions as a Chief Technology Officer, as needed
Functions as an associate Chief Information Officer, as needed
Qualification
Required
Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field
Three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization
One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II
Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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