Brillio · 4 months ago
Amazon Connect Developer- R01554288
United States
Full-time
Remote
Senior Level
$120K/yr - $130K/yr
5+ years expBrillio is one of the fastest growing digital technology service providers, focusing on innovative digital adoption for Fortune 1000 companies. They are seeking a skilled AWS Connect Engineer to join their cloud engineering team, responsible for designing and implementing scalable solutions using Amazon Connect and related AWS services.
AnalyticsArtificial Intelligence (AI)Big DataCloud ComputingConsultingEnterprise ApplicationsMachine LearningMobile
Responsibilities
Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions
Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js
Integrate Amazon Connect with backend systems and third-party APIs
Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge
Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect
Ensure solutions are secure, scalable, and compliant with industry standards
Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions
Monitor and troubleshoot production issues, ensuring high availability and performance
Qualification
Required
5–8 years of experience in software engineering with a focus on cloud-native applications
Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations
Proficiency in Node.js and experience building RESTful APIs
Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM
Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka
Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices
Excellent problem-solving skills and ability to work in a fast-paced, agile environment
Preferred
AWS Certification (e.g., AWS Certified Developer – Associate, AWS Certified Solutions Architect)
Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem
Background in contact center technologies or customer experience platforms
Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI)
Company
Brillio
Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.
5001-10000 employees
H1B Sponsorship
Brillio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (258)
2024 (240)
2023 (281)
2022 (314)
2021 (196)
2020 (406)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Orogen Group
2023-09-05Private Equity
2019-01-14Acquired
Leadership Team
Raj Mamodia
Chairman, Founder & CEO
Santosh Padmanabhan
Architect
Recent News
Canada NewsWire
2026-01-14
Financial Express
2025-03-21
Company data provided by crunchbase