The Forehand Agency · 5 months ago
Remote Inside Sales Agent
United States
Full-time
Remote
New Grad, Entry Level
$70K/yr - $90K/yrThe Forehand Agency is seeking a Remote Inside Sales Agent responsible for identifying customer needs and delivering appropriate solutions to support sales objectives. This role involves frequent customer interactions and continuous skill development, focusing on managing accounts and fostering long-term client relationships.
Financial Services
Responsibilities
Manage assigned accounts by handling inbound inquiries and placing outbound calls
Listen to customers to assess needs and resolve issues effectively
Use technology and systems to maintain accurate account information and workflow efficiency
Identify sales opportunities and apply techniques to expand customer accounts
Clearly explain products and processes to customers and position offerings appropriately
Aim for first-call resolution through problem solving and effective communication
Conduct needs assessments and recommend tailored solutions that align with customer objectives
Foster long-term client relationships through consistent follow-up and support
Qualification
Required
Possession of a life and health insurance license, or willingness to obtain one
Dependable, quick to learn, and comfortable interacting with customers to address their concerns
Professional communication and customer service skills
High school diploma or equivalent
Ability to learn customer service software rapidly and perform basic PC tasks
Capable of multitasking in a fast-paced environment
Must be at least 18 years of age
Company
The Forehand Agency
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase