CTI · 4 months ago
Audio Visual Service Specialist
Indianapolis, IN
Full-time
Onsite
Mid Level
4+ years expCTI is a leading Audio Visual provider with over 36 years of experience, dedicated to providing a fantastic customer experience. They are seeking an Audio Visual Service Specialist who is passionate about AV and can embody their mission by troubleshooting complex issues and ensuring optimal system performance.
Information Technology & Services
No H1B
Responsibilities
Troubleshoot and resolve complex issues
Conduct preventative maintenance to ensure all systems are operating at optimum levels
Work with Programmers as needed to load updated files
Other tasks as assigned
Qualification
Required
At least 4 years of experience in AV/IT Networking
Knowledge of Audio Visual Integration and Video Conferencing Systems
Customer Service Experience is a must
Strong verbal and written communication skills
Ability to work independently with minimal guidance
Eager to learn and ready to tackle any situation
Preferred
Associate degree is preferred, but not required
Benefits
Employer-matched medical and dental insurance (available after 60 days of employment)
Employer matched 401K up to 3% (after 6 months of employment)
Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
Cell phone reimbursement plan.
Long and Short Term Disability 100% paid by CTI.
Company
CTI
CTI, the largest privately held AV integration and events provider in the United States, provides audiovisual, IT, and UCC solutions, including engineering, design, installation and integration, maintenance, and service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Laughlin, CTS
CEO and President
Brandon Conick
Chief Operating Officer
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