Juicebox · 5 months ago
Customer Success Manager
San Francisco
Full-time
Onsite
Mid Level
$100K/yr - $160K/yrJuicebox is an AI-powered recruiting platform that helps recruiters identify, assess, and engage the best talent. They are seeking a Customer Success Manager to onboard new customers, ensure their success, and expand existing accounts.
Artificial Intelligence (AI)CRMSoftware
Responsibilities
You will onboard new customers to Juicebox and ensure they succeed
Build out our renewal processes
Create guides on best practices and update our Knowledge Base (link https://docs.juicebox.work)
Resolve on-going customer issues, acting as true partner for them
Collaborate with the Sales team to expand customer accounts
Provide product feedback to our Engineering / Product team to continue to improve Juicebox
Qualification
Required
Deep understanding of recruiting processes and challenges
Very organized, ability to manage a high number of ongoing customer threads
Product-mindset
Located in or willing to relocate to SF (in-person 5 days a week)
Preferred
Experience as a recruiter or sourcer
Familiar with Product-Led-Growth
Benefits
Generous benefits, including medical, dental, and vision.
Lunch stipend.
Company
Juicebox
Juicebox provides an AI platform for talent sourcing, recruiting, and engagement.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$36MKey Investors
Sequoia CapitalNFDG VenturesY Combinator
2025-09-24Series A· $30M
2025-01-01Seed· $6M
2022-09-20Pre Seed
Leadership Team
David Paffenholz
CEO & Co-Founder
Ishan Gupta
Co-Founder
Recent News
Tech Startups - Startups and Technology news
2025-09-28
Tech Startups - Startups and Technology news
2025-09-26
Company data provided by crunchbase