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Senior Partner Sales Manager jobs in United States
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Genesys · 10 months ago

Senior Partner Sales Manager

positionMichigan
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$100K/yr - $186K/yr
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior Partner Sales Manager is responsible for growing the Partner channel, nurturing strategic partnerships, and generating partner opportunities to meet revenue goals. This role involves managing relationships with partners, training them on products, and collaborating with cross-functional teams to ensure a world-class experience for partners.
Artificial Intelligence (AI)Customer ServiceCloud ComputingSaaSSoftwareCall CenterDebt Collections
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Work & Life Balance

Responsibilities

Manage ongoing relationships with TSD and VAR partners within assigned region to ensure opportunity and deal flow requirements are met to meet revenue targets in assigned territory
Maintain regular communication with partners to keep them up-to-date and informed on Genesys product updates and strategy
Present training to Sales Partners on products and sales tools
Coordinate and collaborate with cross-functional teams within Genesys (including solution consulting organization, product marketing, sales, sales operations, etc.) to deliver a world class experience for our Partners
Align regional sales teams with relevant partners through targeted demand generation and account mapping activities
Assist sales and partners with any issues or conflicts that may arise during opportunity registration or during the field engagement process
Track forecast and sales process alignment to ensure progression of opportunities to closure
Hold partners and the stakeholders accountable to agreed upon goals through regular cadence meetings to manage and track progress

Qualification

Partner channel experienceOpportunity qualificationDeal cycles understandingSales training presentationOutgoing personalityRelationship managementRecruiting partnersForecasting accuracyOrganizational skillsTime management skillsSelf-starter

Required

Experience working with partners in the TSD and VAR Channel
A self-starter with a natural curiosity and outgoing personality
Ability to recruit and develop top partners in assigned region
Strong understanding of opportunity qualification, deal cycles, and forecasting accuracy
Interface at all organizational levels maintaining strong working relationships with others
Extremely strong organizational and time management skills
BS or BA degree or equivalent work-related work experience
Ability to travel up to 50%

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Company

Genesys

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Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
dateFounded in 1990
location
Menlo Park, California, USA
people-size5001-10000 employees
web-link
https://www.genesys.com

Funding

Current Stage
Late Stage
Total Funding
$2.98B
Key Investors
Salesforce Ventures,ServiceNowSalesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M

Leadership Team

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Anthony Bates
Chairman and CEO
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Glenn Nethercutt
Chief Technology Officer
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Recent News

AlleyWatch
The 24 Largest US Funding Rounds of June 2026
2026-07-22
CRN Asia
Why Genesys sees customer experience as AI’s biggest enterprise opportunity
2026-07-14
iTWire
Genesys strengthens leadership in partner ecosystem to accelerate agentic AI adoption
2026-07-10
Company data provided by crunchbase