Accredited Labs · 4 months ago
Senior Director of Information Technology (CIO Track)
United States
Full-time
Remote
Director/Executive
10+ years expAccredited Labs is building the leading national network of calibration and metrology laboratories in the United States. They are seeking a Senior Director of IT to own and integrate their technology ecosystem, driving IT strategy, systems integration, and cybersecurity across multiple locations.
ComplianceRentalTest and Measurement
Responsibilities
Build and run the IT function from a lean starting point
Turn 20+ acquired environments into one coherent platform
Own the technology roadmap that supports aggressive M&A, organic growth, and operational discipline
Work directly with the CEO, COO, and executive team on priorities, investments, and execution
Define a 3–5 year IT roadmap aligned to the company's acquisition pipeline and operating model
Translate business goals (growth, integration, productivity, margin) into clear technology priorities, milestones, and budgets
Act as the primary technology voice in executive meetings and Board discussions when needed
Build the operating rhythms, reporting, and metrics you'll eventually scale as CIO
Lead IT due diligence, integration planning, and post-close execution for every acquisition
Build a repeatable M&A playbook covering identity, infrastructure, applications, data migration, and security
Consolidate and rationalize legacy systems into our core stack: IndySoft, NetSuite, Salesforce FSL/Service Cloud, HubSpot, BigQuery/Tableau
Standardize configurations, data models, and user workflows across all business units
Ensure that new acquisitions are brought onto the network quickly, safely, and without operational disruption
Own IT operations across 30+ physical labs plus corporate and remote locations
Architect and manage networks, connectivity, Wi-Fi, endpoint standards, and local infrastructure so technicians and office staff can do their jobs without friction
Implement identity and access management, standard workstation builds, and device management across the network
Establish and maintain business continuity and disaster recovery capabilities appropriate for a national calibration provider
Set and enforce SLAs for uptime, incident response, and change management
Design and govern the company's cybersecurity program across endpoints, networks, cloud, email, and applications
Align controls and practices with NIST, SOC-type frameworks, and ISO/IEC 17025 requirements in partnership with our Quality organization
Implement and oversee tools such as EDR/MDR, email security, vulnerability management, backup/immutability, and security awareness training
Own incident response plans, tabletop exercises, and post-incident reviews
Ensure that customer data, calibration records, and certificates are protected and audit-ready
Define and enforce enterprise data standards across IndySoft, NetSuite, Salesforce, HubSpot, and other systems
Establish master data management (MDM) for customers, equipment/assets, locations, and financial entities
Own the architecture and governance for BigQuery and downstream reporting (e.g., Tableau), enabling consistent KPIs and dashboards across the business
Work with Finance, Operations, Quality, and Commercial teams to make sure data is usable, trusted, and maintained
Lead the relationship with our Managed Service Provider(s) who deliver helpdesk, infrastructure, security tooling, and on-site support
Set SLAs, KPIs, and escalation paths and hold vendors accountable for performance and cost
Rationalize overlapping vendor contracts and licenses to improve reliability and reduce spend
Evaluate and select new technology partners where needed, negotiating commercial terms and ensuring tight integration into our stack
Design and build a small, high-caliber internal IT team focused on architecture, integration, vendor management, and governance rather than ticket-taking
Create an IT operating model that balances central standards with local support needs at each lab
Develop playbooks, documentation, and training for both IT staff and end-users
Coach and grow your team so the function can scale as the company grows
Qualification
Required
10+ years of progressive IT leadership experience, including 5+ years at Director/Senior Director or equivalent level
Proven track record of building or rebuilding an IT function in a high-growth or private-equity-backed environment
Direct experience integrating IT systems and infrastructure across multiple acquired entities (M&A roll-up, multi-site, or multi-brand environment)
Hands-on background in infrastructure, networks, cloud, security, and enterprise applications (not just software product or PMO leadership)
Demonstrated success managing and governing Managed Service Providers (MSPs) and other key vendors
Strong cybersecurity and risk management experience with practical use of frameworks such as NIST, SOC, ISO 27001, etc
Experience designing or overseeing hybrid cloud environments (Azure and/or AWS, O365, identity, VPN, etc.)
Excellent communication skills, with the ability to explain technical trade-offs to non-technical executives and to drive decisions
Comfortable operating in a fast-moving, imperfect, acquisitive environment where priorities shift and speed matters
Preferred
Experience in multi-site industrial services, manufacturing, logistics, or laboratory environments
Experience with one or more of: IndySoft, NetSuite, Salesforce Field Service/Service Cloud, HubSpot, BigQuery, Tableau
Prior leadership in a private-equity-backed or roll-up platform
Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; advanced degree (MBA or MS) is a plus but not required
Benefits
Comprehensive medical insurance
Dental insurance
Vision coverage
401(k) with company match
Company-paid life insurance
Paid Time Off (PTO)
Paid company holidays
Company-provided equipment and tools needed for the role
Company
Accredited Labs
Accredited Labs offers calibration services and environmental lab accreditation in biotechnology.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Incline Equity Partners
2025-10-24Private Equity
Recent News
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