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NEOGOV · 4 months ago

Program Manager (Project), Basic & Transitional Studies (BaTS)

Bellevue, WA

Full-time

Onsite

Entry, Mid Level

$57K/yr - $77K/yr

2+ years exp

NEOGOV is a company that supports Bellevue College in delivering instruction and enhancing student success. The Program Manager (Project) for Basic & Transitional Studies (BaTS) is responsible for managing student recruitment, guidance, and operations of specific programs, while also influencing program policies and financial decisions related to state and grant budgets.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Manage document management system data collection and procedural documentation (i.e. SharePoint, SmartSheet, MS 365) for each program (ELA and ELI)

Coordinate with various campus services and departments (Enrollment Services, IT, Strategic Planning, etc) as needed to streamline program policies and procedures

Collect quarterly forms for retention- File forms according to College/Division/Program procedure

Manage and maintain program website in content management system according to division and college standards

Run various queries and reports in LACES, QARs, PeopleSoft, and TargetX student management systems

Run, review, and analyze quarterly budget reports, purchasing reconciliation, and invoices

Advise program chairs on fiscal and program data related decisions

Collaborate with staff, faculty, and leadership on federal data collection, verification, and reporting, and development and maintenance of such procedures to maintain state and federal regulations

Compile, analyze, and distribute program and general student data that is used for reports, accreditation, program planning, assessing effectiveness, enrollment projections and state reporting; coordinate with Enrollment Services and Effectiveness and Strategic Planning as needed

Maintain and verify program compliance to state and federal regulations

Attend state and federal workshops and trainings as needed

Guide prospective and current students by providing accurate information regarding each program

Meet with students individually and/or in groups in person, via phone, online, drop-in appointments

Mange and process intake paperwork, waitlist, and LACES forms

Organize and lead information sessions as needed

Plan ELA intake process and help proctor new student CASAS testing

Collaborate with BaTS program managers, navigators, and support staff to develop and maintain advising, intake, and enrollment management procedures that align with federal and state regulations

Collaborate with Enrollment Services and Public Safety to develop enrollment procedures and to process tuition waivers and parking passes

Assist faculty in scheduling CASAS post-testing

Create and distribute permission codes and assist with registration

Compile and review student information content for accuracy (waitlist, rosters)

Analyze and monitor student enrollment activities

Manage shared email inboxes

Implement improvements and systems to report outcomes and monitor compliance with grants and contracts

Collaborate with Program Chairs to plan quarterly classes based on retention, enrollment projections, and trends analysis

Collaborate with staff, faculty, and leadership to regularly review program pathways and compliance with federal and state regulations

Actively network and create successful partnerships across the college and larger community to strengthen the program

Network across statewide and local agencies regarding BEdA models, practices, programs, policies for consideration and integration at Bellevue College

Maintain and verify program compliance to state and federal regulations

Maintain state or federal required credentials for program management

Attend state and federal workshops and trainings as needed

Collaborate with Associate Dean and Program Chair(s) to develop annual marketing and recruitment plan for each program

Create, develop, compile and write communications and promotional literature for distribution via marketing materials (i.e. flyers, posters, brochures)

Manage and maintain program website with accurate and current information about the program, intake/registration processes and other useful resources for students

Collaborate with Institutional Advancement to create digital and print materials that are in line with Bellevue College branding and college policies

Work with Information Technology and Institutional Advancement to create translated versions of the website and print materials

Participate in campus outreach events

Collaborate with other campus departments to organize events and disseminate information about programs

Bi-weekly meetings with the Program Chair and/or faculty

Follow campus procedures to organize program related events/meetings (campus catering, meals with meetings)

Represent programs at meetings as assigned by Associate Dean of BaTs and ELI

Distribute information, initiatives, and actions to campus and community

Event planning (graduation, program meetings, staff meetings)

Room reservations for testing and registration

Other duties as assigned

Qualification

Program ManagementData AnalysisBudget ManagementMicrosoft 365Customer ServiceDiversity AwarenessEvent PlanningMarketing SkillsCommunication SkillsProblem-Solving SkillsOrganizational SkillsCollaboration Skills

Required

Bachelor's degree from an accredited institution. Relevant work experience may be substituted for the education requirement

Two (2) years of related experience in a capacity that involves customer service, finance management, marketing, recruiting, organizing workflows, implementing policies and procedures, information compilation and database management

One (1) or more years of collecting, verifying, and analyzing data for program improvement

Intermediate experience with productivity tools and collaboration software, such as Microsoft 365, SharePoint, and Smart Sheet

Demonstrated ability with organizational, communication, and problem-solving skills

Effective communication skills with English learners

Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment