REMEDY · 5 months ago
Senior Account Manager (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expRemedy Films is a full-service video production agency known for creating innovative content for brands like Uber and Google. They are seeking a Senior Account Manager who will be responsible for building strong client relationships, translating client needs into actionable plans, and managing project timelines and deliverables.
AdvertisingDigital MediaMedia and EntertainmentPhotographySocial Media Management
Responsibilities
Serve as the primary point of contact for assigned client accounts for the lifeline of assigned projects
Build strong, long-term relationships with clients, positioning our company as a trusted strategic partner
Partner with the President/ECD and Creative Directors on pitches, treatments, and proposals
Translate client objectives into clear project briefs for the production and creative teams
Translate creative/technical language into clear communication for clients
Manage project timelines, ensuring deliverables meet scope, budget, and expectations
Monitor account profitability and address scope creep with client and teams
Proactively present new ideas, services, or content opportunities to clients
Collaborate with marketing to create case studies and reels from successful client work
Track account KPIs such as repeat business, upsell %, and client satisfaction
Ensure a seamless client experience from kickoff through final delivery
Qualification
Required
10+ Years in Client Services, Account Management, or Marketing/Advertising Roles
Experience managing relationships with enterprise or agency clients
Ability to oversee multiple projects simultaneously with different timelines and deliverables
Strong understanding of brand storytelling and marketing strategy
Excellent communication and presentation skills
Ability to forecast, budget, and track project profitability
Experience collaborating with creative and production teams
Comfort with project management tools, CRM systems, and reporting metrics
Proven ability to identify upsell and growth opportunities within client accounts
Company
REMEDY
REMEDY is a full-service video production agency producing commercial, social, and digital content for some of the world’s most innovative and adventurous brands, like Uber, Chick-fil-A, SharkBite, and hundreds more.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jamie Graff
Founder | Executive Director
Shawn Herold
Partner
Recent News
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