CF Rail Services · 5 months ago
Field Service Apprentice
CF Rail Services is a subsidiary of Sasser Family Companies, recognized as one of the Best Places to Work in Chicago. The Field Service Apprentice role involves delivering exceptional customer service through onsite mobile repairs, learning safety procedures, and maintaining high-quality standards while interacting with customers.
AutomotiveRailroadTransportation
Responsibilities
Set an example and conduct activities consistent with the core values of CFRS contributing to a positive environment for communication, empowerment, and continuous improvement
Learn and adhere to all CFRS safety procedures
Learn the basic flow and logistics of railroad industry and repair business
Proficient in documenting work performed on billing repair card
Keep work truck, and remote repair work locations in a clean and orderly manner to comply with CFRS, OSHA and environmental rules and regulations
Professionally interact with customers to ensure satisfaction, manage expectations, and set agreed upon deliverables
Contributes to team effort by accomplishing related results as needed
Maintain a high level of quality with an understanding of CFRS’ quality assurance program
Must learn develop a complete understanding of various railcars, components and billing repair cards
Perform repairs such as, but not limited to, mechanical, grinding, cleaning, and touch up painting and decaling on various types of railcars as required
Set up and operate various hand and power tools such as, but not limited to, air arc, plasma cutting, Huck and welding machines and processes, and oxy fuel operation in heating and cutting processes
Documented training to set up and operate or drive equipment such as, but not limited to: forklift, man lift, crane, back hoe, skid loader, hoist or hydraulic boom
Successfully complete this position “Education/Formal Training” requirement
Wear PPE in appropriate areas
Qualification
Required
High school diploma or General Education Degree (GED)
Successfully pass the following courses with an 80% or higher score coordinated by CF Rail Management: FRA Freight Car Safety Standards, Lettering and Marking
Proficient in Microsoft Office Suit and BRC generation software/ shop operating system
Ability to deliver high level of customer service via phone and face to face interaction
Team player
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to operate electrical and pneumatic tools
Ability to operate heavy equipment (Cranes, Jacks)
Ability to operate Forklifts, Mobile Service Trucks, Boom Lifts
Required valid driver's licenses, and ability to drive Company vehicles when necessary
Ability to travel within established 200-mile region
Ability to travel for an extended period of time
Must learn develop a complete understanding of various railcars, components and billing repair cards
Wear PPE in appropriate areas
Successfully complete this position 'Education/Formal Training' requirement
Documented training to set up and operate or drive equipment such as, but not limited to: forklift, man lift, crane, back hoe, skid loader, hoist or hydraulic boom
Maintain a high level of quality with an understanding of CFRS' quality assurance program
Keep work truck, and remote repair work locations in a clean and orderly manner to comply with CFRS, OSHA and environmental rules and regulations
Professionally interact with customers to ensure satisfaction, manage expectations, and set agreed upon deliverables
Contributes to team effort by accomplishing related results as needed
Perform repairs such as, but not limited to, mechanical, grinding, cleaning, and touch up painting and decaling on various types of railcars as required
Set up and operate various hand and power tools such as, but not limited to, air arc, plasma cutting, Huck and welding machines and processes, and oxy fuel operation in heating and cutting processes
Work assignments involve standing, stooping, bending, kneeling, reaching, climbing, crawling, and crouching in strained and awkward positions for prolonged periods of time at various heights up to 20 feet
Uses hands, legs, and arms to climb vertical ladders to staging or suspended platforms
Lifts, carries, and sets up equipment and components that weigh up to 50 lbs
Employee must be medically certified to wear a respirator, as well as be able to wear respirators for prolonged periods of time
Benefits
Comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
100% Company-paid disability and life insurance plans
401K plan with company match PLUS additional end-of-year funding
Paid vacation time (tiered based on tenure), as well as personal time, sick days and summer half days for certain roles
10 paid holidays annually
Paid parental leave for new parents, as well as a monetary gift towards a 529 education account
Confidential Employee Assistance Program
Training and tuition reimbursement
Community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!
Company
CF Rail Services
CF Rail Services is a railcar repair & maintenance provider specializing in the lining, coating, cleaning, testing, & inspection services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase