Club Monaco · 4 months ago
Full Time Key Holder
Boston, MA
Full-time
Onsite
Entry Level
1+ years expClub Monaco is an international brand known for its modern yet timeless clothing and accessories. The Full Time Key Holder will support the company's financial growth by assisting in customer service, training new associates, and executing store responsibilities while ensuring compliance with policies and procedures.
Retail
Responsibilities
Help achieve client relation goals in order to drive sales and maintain customer focus
Protect the customer experience in all areas
Assist in training new associates on product knowledge for staff
Ensure compliance with all policies and procedures
Ensure daily monitoring and execution of sales
Execute and communicate product moves and markdowns
Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature
Key Holders will be able to process returns, but cannot execute employee purchases
Qualification
Required
Must have a minimum of 1 year of retail experience
Excellent interpersonal skills supporting a team environment
Excellent English communication - verbal and written
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
Ability to recognize and react to changing work demands
Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
Goal oriented: ability to stay focused on creating winning results
Dedicated to high levels of Customer Service and Sales Productivity
Must be able to work shift standing and walking and able to lift approx 20 lbs
Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions
Preferred
On the job special projects that have developed depth of related experience an asset
Company
Club Monaco
Club Monaco is a one-of-a-kind destination for fashion, food, books, flowers, vintage and coffee.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-13Acquired
Leadership Team
Courtney O'Connor
Chief Merchandising Officer
Sammy Kim
DESIGN DIRECTOR - menswear
Recent News
2025-08-05
Yacht Club de Monaco
2025-06-26
2025-06-21
Company data provided by crunchbase