BRG Concepts · 4 months ago
Chargeback Analyst
Washington, DC
Full-time
Onsite
Entry, Mid Level
$80K/yr - $120K/yr
2+ years expSecond Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company that focuses on innovative solutions in drug discount data exchange. The Chargeback Analyst will manage chargeback payments, lead the adjudication process, and ensure compliance while collaborating with internal teams and external partners to resolve disputes and drive quality customer experiences.
Hospitality
No H1B
Responsibilities
Management of chargeback payments through the SAP system
Lead the chargeback adjudication process, ensuring accuracy and compliance with industry regulations
Evaluate and process customer chargeback submissions, addressing discrepancies in customer information
Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage
Collaborate with customer support and customers to resolve chargeback disputes in alignment with contractual agreements
Drive effective communication related to contract changes to support accuracy in the chargeback submission process
Perform periodic audits to ensure accuracy and eligibility of customer identifiers (i.e., 340B)
Perform comprehensive weekly analysis of contract changes, summarizing the impact of each change
Conduct weekly chargeback reconciliations, ensuring alignment between contracts and SAP
Reconcile chargeback deductions, facilitate denial collections, and collaborate with the collections team for efficient resolution
Responsible for understanding customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes
Conduct audits of chargeback membership data, addressing inconsistencies related to rejections and membership eligibility issues
Proactively audit and review chargebacks for corrections, minimizing errors
Support development team and implementation team on EDI transactions, ensuring seamless communication and data transfer
Qualification
Required
Bachelor's degree in business, finance, or related field
2-3 years' related business experience is required
Leadership, analytical and organization skills
Proficiency in Microsoft Office Applications is required
Advanced proficiency with MS Excel required
Strong technical writing skills and process management experience
Detail-oriented with a proactive approach to error prevention and correction
Preferred
Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred
Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred
Company
BRG Concepts
With the launch of our flagship restaurant Brimstone Woodfire Grill in 2006, Brimstone Restaurant Group (BRG) has developed, operated, and managed groundbreaking hospitality and culinary experiences in South Florida and beyond.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase