Apply on Employer Site

Chubb · 5 months ago

Strategy & Transformation Lead, Claims

525 W. Monroe St., Suite 1100, Chicago, IL, 60661, US

Full-time

Onsite

Senior Level

Chubb is a leading global insurance provider, and they are seeking a Strategy & Transformation Lead for their Claims division. This role is responsible for driving critical initiatives within the North America Claims Transformation portfolio and shaping the strategic direction of the organization.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Support the development and execution of the claims transformation strategy in alignment with company goals and industry best practices

Build and maintain transformation roadmap for the NA claims organization to accelerate business impact and deliver meaningful transformation over time

Identify emerging trends, opportunities, and risks within the insurance landscape and translate them into actionable strategies. Monitor industry trends and best practices to identify opportunities for innovation, transformation and differentiation within our claims operations

Collaborate with cross-functional teams to ensure the successful execution of strategic initiatives and deliver measurable results and fostering a culture of innovation, collaboration, and accountability

Provide strategic input and a disciplined approach to portfolio management, championing change management initiatives to drive organizational buy-in and adoption of new processes and technologies

Develop and implement objectives and key results that contribute are in line with the overall claims transformation strategy

Lead quarterly planning sessions for the Domain/Program to prioritize work and resources, align on dependencies and ensure highest value capabilities are being delivered

Foster strong partnerships between technology, data and business teams

Promote agile principles by engaging with teams and cultivating a culture of collaboration and adaptability

Leverage foundational claims knowledge, business expertise and data-driven insights to develop multi-year plan and implementation roadmap

Build strong relationships with key stakeholders across the organization, including senior leadership, business units, and functional teams

Act as a trusted advisor to senior management, providing insights and recommendations on strategic and operational matters related to claims transformation initiatives

Communicate regularly with stakeholders to provide updates on project status, milestones, and achievements

Qualification

Claims Transformation StrategyPortfolio ManagementAgile PrinciplesData-driven InsightsCross-functional CollaborationChange ManagementStakeholder CommunicationRelationship Building

Required

Accountable for driving and executing critical initiatives across North America Claims Transformation portfolio

Play a pivotal role in shaping the strategic direction of the organization

Deliver on transformation initiatives, optimizing claims portfolio, and ensuring alignment with overall business objectives

Support the development and execution of the claims transformation strategy in alignment with company goals and industry best practices

Build and maintain transformation roadmap for the NA claims organization to accelerate business impact and deliver meaningful transformation over time

Identify emerging trends, opportunities, and risks within the insurance landscape and translate them into actionable strategies

Monitor industry trends and best practices to identify opportunities for innovation, transformation and differentiation within claims operations

Collaborate with cross-functional teams to ensure successful execution of strategic initiatives and deliver measurable results

Foster a culture of innovation, collaboration, and accountability

Provide strategic input and a disciplined approach to portfolio management

Champion change management initiatives to drive organizational buy-in and adoption of new processes and technologies

Develop and implement objectives and key results that contribute to the overall claims transformation strategy