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BRG · 2 weeks ago

Chargeback Analyst

Washington, DC

Full-time

Onsite

Entry, Mid Level

$80K/yr - $120K/yr

2+ years exp

BRG is a health technology company that reimagines how drug discount data is exchanged. The Chargeback Analyst will oversee and optimize the chargeback adjudication process, ensuring accuracy and compliance while collaborating with internal teams and external partners.

AdviceConsultingFinanceFinancial ServicesManagement Consulting

No H1B

Responsibilities

Management of chargeback payments through the SAP system

Lead the chargeback adjudication process, ensuring accuracy and compliance with industry regulations

Evaluate and process customer chargeback submissions, addressing discrepancies in customer information

Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage

Collaborate with customer support and customers to resolve chargeback disputes in alignment with contractual agreements

Drive effective communication related to contract changes to support accuracy in the chargeback submission process

Perform periodic audits to ensure accuracy and eligibility of customer identifiers (i.e., 340B)

Perform comprehensive weekly analysis of contract changes, summarizing the impact of each change

Conduct weekly chargeback reconciliations, ensuring alignment between contracts and SAP

Reconcile chargeback deductions, facilitate denial collections, and collaborate with the collections team for efficient resolution

Responsible for understanding customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes

Conduct audits of chargeback membership data, addressing inconsistencies related to rejections and membership eligibility issues

Proactively audit and review chargebacks for corrections, minimizing errors

Support development team and implementation team on EDI transactions, ensuring seamless communication and data transfer

Qualification

Chargeback adjudicationPharmaceutical industry knowledgeSAP proficiencyData analysisMS Excel advancedAnalytical skillsProcess managementMicrosoft Office proficiencyLeadership skillsOrganizational skillsTechnical writingDetail-oriented

Required

Bachelor's degree in business, finance, or related field

2-3 years' related business experience

Leadership, analytical and organization skills

Proficiency in Microsoft Office Applications

Advanced proficiency with MS Excel

Strong technical writing skills and process management experience

Detail-oriented with a proactive approach to error prevention and correction

Preferred

Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare

Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems

Company

BRG

Glassdoor3.7

BRG combines world-leading academic credentials with world-tested business expertise, purpose-built for agility and connectivity, which sets us apart—and gets our clients ahead.

Founded in 2010

Emeryville, California, USA

1001-5000 employees