Kimmel & Associates · 5 months ago
Director of Sales Operations
Kimmel & Associates is a leading heavy equipment and machinery dealer serving various construction industries. They are seeking a Director of Sales Operations to oversee sales operations, improve efficiency, and ensure customer satisfaction while managing sales systems and leading a team of Sales Administrators.
Internet of ThingsLeisure
Responsibilities
Partner with business leaders, sales team members, and other key stakeholders to plan and direct all aspects of our organization’s sales operations including metrics, procedures, and policies
Lead the management of our sales systems (ERP, CRM, etc.) to drive customer satisfaction
Plan and manage continuous improvement projects to maximize efficiency and productivity of our sales team
Ensure sales operations solutions continue to support sustained profitability for the organization
Develop strong understanding of OEM merchandising and go to market programs
Lead a team of Sales Administrators working with branches across dealer AOC
Qualification
Required
College degree required plus at least 7 years of industry related experience
Heavy equipment service experience
Organization and communication skills must be highly developed
Computer skills need to be broad based