Trovo Health · 5 hours ago
Deployment Strategist/Lead
Trovo Health is building an AI-powered care team platform to improve access and quality of care. The Deployment Strategist/Lead will manage the deployment of Trovo’s AI Coordinator, serving as the primary contact for client executives and leading implementation from contract to go-live.
Artificial Intelligence (AI)Health Care
Responsibilities
Own executive relationships: Serve as a trusted advisor to senior client stakeholders, uncovering root needs and shaping implementation strategy to maximize value
Lead end-to-end deployments: Manage implementation from kickoff through go-live, ensuring rapid time-to-value and strong adoption
Drive workflow and product outcomes: Translate real-world clinical and operational workflows into clear requirements, pressure-test use cases, and partner with Product to close the loop from client feedback to roadmap decisions
Manage complex delivery: Run multiple concurrent implementation projects, solve ambiguous problems, and maintain a high bar for quality and customer experience
Oversee technical integrations: Partner with client technical teams and Trovo Engineering to support EHR connectivity, system integrations, and workflow enablement
Collaborate cross-functionally: Work closely with Sales, Product, and Engineering to design and launch repeatable workflows across customer environments
Track performance and value: Define and monitor deployment KPIs such as time to go-live, adoption rates, and customer outcomes
Qualification
Required
Deployment leadership experience: 4+ years in management consulting, client-facing implementation, or project management leadership, including experience in healthcare
Enterprise implementation ownership: Proven success leading complex deployments from kickoff through adoption, delivering measurable customer outcomes
Executive communication: Strong presence and clarity in high-stakes stakeholder environments, with the ability to influence and guide senior leaders
Strong program management: Comfort juggling multiple workstreams while maintaining momentum, structure, and quality
Technical fluency: Experience supporting integrations with EHR systems and/or healthcare IT platforms, working closely with technical and clinical teams
Benefits
Equity
Generous benefits package