First National Bank GH · 5 months ago
Sr. Advisor, Community Banking
First National Bank GH is committed to the success of its employees and is seeking a Community Banking Relationship Manager. This role focuses on delivering advice and value to business customers, facilitating growth and retention through effective relationship management and compliance with bank policies.
BankingFinancial Services
Responsibilities
Help customers be successful by understanding customer needs and matching with FNBO solutions
Build a portfolio of business customers by delivering advice and value
RMs will guide, direct and facilitate solutions across all product specialties of the bank for their business customers
Participate and be involved as an active community member
Identify new business customer opportunities and solutions aligned to match customer needs
Oversee portfolio quality focused on growth and retention in line with credit risk
Facilitate product partners and support teams based on customer needs
Negotiate terms and options with customer
Qualify and document opportunities
Set expectations with customer regarding timeline and product document requirements
Leverage technology and tools consistently for data quality
Use sales and prospecting tools and processes, effectively
Partner with others across the diverse footprint of the enterprise to optimize referral opportunities to meet the needs of the business customer
Collaborate with partners across the enterprise to fully optimize meeting the needs of the business customer to accelerate income and growth
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties
Complete compliance training and adhere to internal procedures and controls, as required
Report any known violations of compliance policy, laws, or regulations
Report any suspicious customer and/or account activity
Exhibit professional behavior and promote positive working relationships
Maintain regular and predictable attendance
Qualification
Required
Bachelor's Degree
5+ years of successful commercial lending relationship management experience
Ability to build and grow a diverse portfolio of business products with growing entrepreneurial businesses
Customer-focused thinker
Strong customer and people relationship skills
Proficient credit analysis knowledge and skills
Proven experience prioritizing and handling multiple customer relationships at the same time
Candidates must possess unrestricted work authorization and not require future sponsorship
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Company
First National Bank GH
First National Bank Ghana received a universal banking license from the Bank of Ghana during the second half of 2015 with Richard Hudson as Chief Executive Officer.
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
British International Investment
2025-12-09Debt Financing· $20M
Recent News
Business Ghana
2025-12-13
Business Ghana
2025-10-31
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