Veeva Systems · 5 hours ago
Services Lead - MedTech RIM
United States
Full-time
Remote
Senior Level, Lead/Staff
$80K/yr - $200K/yr
10+ years expVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Services Lead, you will be accountable for scoping and delivering successful implementations while building long-term, trusted relationships with your MedTech customers.
BiotechnologyCRMEnterprise SoftwareSoftware
Responsibilities
Accountable for MedTech customer success with Veeva Regulatory solutions through efficient and appreciated services
Lead the Services pre-sales activities for Veeva RIM to structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs
Partner with Veeva Product and Strategy teams to ensure services offerings are market-fit for the MedTech industry
Onboard and enable resources to successfully deliver on MedTech projects
Provide continuous oversight to ensure delivery success and cultivate trusted relationships with customers that drive high value services
Optimize the value created for your customers by holding the delivery teams accountable for their productivity
Manage escalations and act as the trusted services advisor to your customers
Support the hiring process and contribute to the team’s development to capacity, utilization, staffing on all projects
Drive staffing to get the right people on the right projects
Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared to improve service delivery
Qualification
Required
10+ years of experience in Life Sciences, Healthcare or other regulated industries. MedTech experience preferred but not required
Ability to partner cross-functionally to expand, innovate and right-size professional and / or managed services delivery offerings
Demonstrated tenacity in Services pre-sales activities: active member of a pursuit team, experience scoping and contracting professional services engagements, able to break through rejection with customers, build and communicate high level project plans and long term customer roadmaps, etc
Establish and maintain long term customer relationships and expand the services footprint
Proven track record of leading complex software implementation projects including direct oversight of delivery teams and executive stakeholder management
Preferred
Experience implementing Regulatory Solutions for MedTech
Experience with Veeva RIM solutions
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Company
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.
5001-10000 employees
H1B Sponsorship
Veeva Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (60)
2023 (52)
2022 (73)
2021 (55)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M
Leadership Team
Peter Gassner
Founder and CEO
Mitch Wallace
Retired - Co-Founder and VP Operations
Recent News
2026-01-09
2026-01-06
2026-01-06
Company data provided by crunchbase