SpaceX · 4 days ago
Consumer Sales Operations Lead (Starlink)
Hawthorne, CA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
2+ years expSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. They are seeking a Consumer Sales Operations Lead to act as the primary point of contact for a portfolio of Retailers and Distributors, responsible for long-term retention and growth of relationships and revenue.
AerospaceManufacturingSpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Act as the primary point of contact for a portfolio of Retailers and Distributors
Responsible for long-term retention/growth of the relationship and revenue
Build relationships to identify requirements and manage expectations
Deliver impeccable service to distributors and retailers, including efficient acknowledgement and resolution of issues
Work closely with distributors, retailers, production planning, sales, and logistics to create and manage orders, delivery timelines, invoices, e-invoices, payments and credits
Act as an extreme owner of assigned distributors and retailers to realize forecasted revenue on or ahead of schedule, identifying and successfully aligning on payment schedules and risks
Identify and lead implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the retail channel operations and scale the business
Qualification
Required
Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
2+ years of consulting or project management experience OR 2+ years experience in a customer facing role
Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
Availability and willingness to travel as needed to customer sites/meetings
Preferred
Knowledge or experience in retail or distribution and sales operations
Experience managing multiple projects and delivering under tight timelines and resource constraints
Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer
Technical knowledge of Starlink or telecommunications
Demonstrated ability to capture feedback from retail channel partners and turn them into actionable, smart improvements
Excellent written and verbal communication skills, including ability to craft and present professional presentations
Excellent empathy, active listening, and resiliency skills
Ability to read contract documents and discern requirements and deliverables
Benefits
Long-term incentives, in the form of company stock, stock options, or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick leave pursuant to Company policy
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Elon Musk
Founder, CEO & CTO
Bret Johnsen
CFO
Recent News
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2026-01-23
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