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SafetyCulture · 4 hours ago

Technical Architect

Austin, TX

Full-time

Hybrid

Senior Level

SafetyCulture is a global tech company focused on improving the lives of workers across various industries. They are seeking a Technical Architect (Pre-Sales) to design scalable solutions for enterprise customers, collaborating closely with Sales and Product teams to integrate their platform into complex IT environments.

AppsPublic SafetySaaSSoftware

Responsibilities

Enterprise Integration Leadership: Design and guide technical strategies to connect the SafetyCulture platform with customer systems across identity (SSO, SCIM), integrations (API, middleware, third-party apps), and data/reporting layers

Identity & Access Management: Advise customers on best practices for identity integration, including SSO, SCIM, and role-based access

Analytics & Reporting Enablement: Ensure customers can extract value from SafetyCulture’s data—connecting it to their BI tools and internal reporting infrastructure

Pre-Sales Support: Collaborate with Sales, Product and other internal teams to scope technical solutions during the deal cycle

Partner Enablement: Work closely with Services Partners to extend SafetyCulture implementations — building repeatable frameworks they can use to deliver faster and better outcomes

Technical Authority & Trusted Advisor: Be a trusted advisor and serve as an internal Subject matter expert on enterprise architecture concerns, helping shape our roadmap and service offerings accordingly

Qualification

Cloud technologiesIdentity standardsIntegration frameworksAnalytics & ReportingSQL skillsRelational databasesNon-relational databasesCustomer engagementPartner engagementCommunication skillsCross-functional collaboration

Required

Experience in a customer facing technical role, such as a Pre-sales Technical Architect, Solutions Architect, or similar role in a SaaS or enterprise software company

Experience in cloud technologies (Azure, Google Cloud, AWS) and SQL skills, with a focus on building data pipelines

Solid understanding of both relational and non-relational databases is also necessary

Knowledge of identity standards (OAuth2, SAML, SCIM), integration frameworks (REST APIs, iPaaS platforms), and analytics/reporting environments (Power BI, Tableau, Snowflake, etc.)

Strong customer and partner engagement skills, including the ability to communicate fluently with IT technical teams, business stakeholders, and manage relationships with enterprise-level or senior C-level executives by simplifying complex technical concepts

Ability to work across functions, from Sales to Product to Services

Experience supporting pre-sales and services delivery cycles