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Macy's · 4 months ago

Retail Commission Sales Associate - Fine Jewelry, Chula Vista Center - Part Time

555 Broadway Street - Suite 0, Chula Vista, CA, 91910, US

Full-time, Part-time

Onsite

Entry Level

1+ years exp

Macy's is a storied retail company that has been part of America's traditions for over 160 years. They are seeking a Fine Jewelry Sales Associate to provide exceptional customer service in the Fine Jewelry and Watch Complex, helping customers find products that meet their needs and preferences while achieving sales goals.

Consumer GoodsFashionRetail

Responsibilities

Engage with customers to understand their needs and demonstrate knowledge of products to build sales and minimize returns

Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience

Support customers who are using devices to shop and compare

Assist customers in trying on various watch models, adjusting straps or bands to achieve a comfortable fit

Participate in ongoing product knowledge training through both technology and vendor partners

Use point of sale technology and applications to assist in selling and fulfilling of customer orders

Participate in pre-selling and sales-driving events, including trunk shows

Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy online, Pickup in Stores (BOPS)

Ensure proper processing, presentation, organization, storing and replenishment of stock

Adhere to asset protection programs and procedures to ensure audit compliance

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities