The Trade Desk · 2 weeks ago
Client Service Director, Advertiser (CPG)
United States
Full-time
Remote
Director/Executive
$112K/yr - $205K/yr
7+ years expThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. The Client Service Director will serve as the technical and strategic lead for a portfolio of top-tier CPG clients, helping them architect high-impact programmatic strategies that align with brand and business objectives.
AdvertisingDigital MediaInformation TechnologyInternetMobileNative AdvertisingSocialSoftwareVideo Advertising
Responsibilities
Serve as the technical and strategic lead for a portfolio of top-tier CPG clients and agencies, helping them architect high-impact programmatic strategies that align with both brand and business objectives
Design and implement long-term platform adoption roadmaps, tying together identity solutions, data partnerships, measurement frameworks, and retail media activations across global markets
Lead strategic planning and technical solutioning for complex use cases involving custom audiences (e.g., UPC, SKU-level), data clean rooms, advanced measurement (e.g., incrementality, sales lift), and omnichannel execution
Partner with internal product, data, and engineering teams to shape feature development and integrations that address CPG-specific challenges, such as closed-loop measurement, retailer co-op compliance, geo-fenced attribution, and cross-retailer optimization
Analyze campaign performance using SQL, Python, Looker, or other BI tools, and use that data to drive insight-driven business reviews, optimization frameworks, and experimentation plans
Develop tailored strategies for media mix modeling (MMM) alignment, first-party data onboarding, and retail media integrations that support both upper- and lower-funnel goals
Act as a technical translator between business and product teams—communicating platform capabilities and limitations in context of the client’s martech stack and organizational priorities
Establish yourself as a thought partner and trusted advisor to VP and C-suite level stakeholders across client and agency organizations
Lead knowledge-sharing initiatives internally and externally, including building vertical-specific playbooks, technical documentation, and omnichannel activation guides for CPG use cases
Coach and mentor junior team members in advanced platform capabilities, measurement theory, and client storytelling
Extract and synthesize actionable insights from advertiser data using advanced analytics, then translate those findings into tailored, brand-specific narratives and strategic recommendations that drive growth and platform adoption on The Trade Desk
Qualification
Required
Bachelor's degree in a technical or analytical field (e.g., Engineering, Math, Computer Science, Marketing Analytics); Master's degree is a plus
7+ years of adtech or martech experience, including DSPs, DMPs, CDPs, or measurement/identity platforms, with 4+ years supporting CPG advertisers or their agencies in a strategic or solutions-focused role
Deep expertise in CPG marketing challenges — from fragmented retailer data to SKU-level targeting, seasonal demand patterns, and shopper marketing ROI
Hands-on technical experience with campaign optimization, data ingestion workflows, and data transformation using SQL, Python, or APIs
Understanding of clean room technologies (e.g., Snowflake, LiveRamp Safe Haven, Amazon Marketing Cloud) and their application in CPG use cases
Demonstrated experience aligning MMM, MTA, lift studies, and platform-based measurement into a unified performance narrative
Fluency in identity resolution strategies (e.g., UID2, hashed PII, retailer IDs) and how they influence CPG personalization and targeting at scale
Experience advising on data governance, privacy regulations, and how these intersect with global CPG campaigns and audience strategies
Proven ability to influence product roadmaps and prioritize technical solutions that scale across large, matrixed organizations
Exceptional communication skills and executive presence; able to translate technical concepts to senior stakeholders across marketing, IT, data science, and procurement
High intellectual curiosity and an eagerness to solve ambiguous, system-level challenges with cross-functional partners
Proficiency in SQL and advanced Excel, with a proven ability to analyze large, complex data sets and extract meaningful insights. Skilled in building scalable, automated dashboards and reporting frameworks that translate raw data into strategic intelligence and inform product innovation
Preferred
Experience integrating with or building retail media and shopper data partnerships (e.g., Kroger Precision Marketing, Roundel, Walmart Connect)
Previous roles in technical consulting, solutions architecture, or platform strategy at a DSP, CDP, cloud provider, or enterprise analytics company
Published thought leadership or speaking engagements within the CPG marketing, adtech, or analytics space
Benefits
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
Retirement benefits such as a 401k plan and company match
Short and long-term disability coverage
Basic life insurance
Well-being benefits
Reimbursement for certain tuition expenses
Parental leave
Sick time of 1 hour per 30 hours worked
Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
Around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan
Company
The Trade Desk
The Trade Desk is an online demand-side platform that provides buying tools for digital media buyers.
1001-5000 employees
H1B Sponsorship
The Trade Desk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (49)
2023 (38)
2022 (39)
2021 (31)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$257.5MKey Investors
Wellington ManagementBridge BankHermes Growth Partners
2021-07-08Post Ipo Equity
2016-09-21IPO
2016-05-09Debt Financing· $125M
Leadership Team
Jeff Green
CEO
Mitch Waters
Senior Vice President of Client Service APAC
Recent News
2026-01-06
Company data provided by crunchbase