New Balance · 5 months ago
Loss Prevention Officer I (Fri-Tue 1pm-9pm)
Salt Lake City, UT Distribution Center
Full-time
Onsite
New Grad, Entry LevelNew Balance is a company that has empowered people through sport and craftsmanship since 1906. They are seeking a Loss Prevention Officer I to perform customer service and protection duties, ensuring compliance with company policies related to security and safety.
ApparelConsumer GoodsE-CommerceShoesSporting Goods
Responsibilities
Provide excellent customer service to our internal and external New Balance customers
Assist with response to local incidents in person. Incidents may include but are not limited to medical emergencies, threats, trespassing, burglaries, theft, natural disasters, and facility alarms
Control local access from our front desk security posts. Understand and navigate visitor management software. Register and check-in visitors, contractors, and temporary associates. Assist in checking and issuing employee identification and inspect bags and packages as necessary
Monitor and respond to door alarm and card swipe activity at the local facilities
Monitor live and recorded video in response to reported alarms at 100+ locations
Write and submit incident reports
Track all daily work-based activities using dispatch software
Perform container inspections in compliance with CTPAT program
Perform interior and exterior patrols of facility
Open and Close building(s) as scheduled
Participate in fire protection and safety programs, including inspections and evacuations. During scheduled times, remain on 24-hour call
Perform other related duties as may be assigned or directed
Qualification
Required
High school diploma
Experience with computers and Microsoft Office applications
Ability to learn and navigate multiple software-based security systems
Professional email communication and report writing skills
Valid drivers' license, vehicle, and phone required
Ability to conduct the extensive interior and exterior walking patrols required of this position
Preferred
Current First Aid/CPR certification desirable
Ability to speak or understand Spanish is an advantage
Benefits
Three options for medical insurance
Dental
Vision
Life insurance
401K
Online learning and development courses
Tuition reimbursement
$100 monthly student loan support
Various mentorship programs
$1,000 lifestyle reimbursement
4 weeks of vacations
12 holidays
Generous parental leave
Company
New Balance
New Balance is a sports footwear and apparel brand that sells sneakers, shoes, and fitness clothing online and in retail stores.
Founded in 1906
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.08MKey Investors
Massachusetts Life Sciences Center
2020-10-15Grant· $0.08M
Leadership Team
Joe Preston
President & Chief Executive Officer
John Withee
CFO
Recent News
2026-01-21
2026-01-18
Sports Business Journal
2026-01-17
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