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City Colleges of Chicago · 4 months ago

Harold Washington College Federal Work Study Student- Front Desk Assistant

Chicago, IL

Internship

Onsite

Intern

City Colleges of Chicago is the largest community college system in Illinois, providing access to quality education for over 70,000 students each year. They are seeking a Federal Work Study Front Desk Assistant to greet students, manage phone inquiries, and assist with event organization while gaining valuable work experience in an academic environment.

AlumniCommunitiesE-LearningEducationHigher Education

Responsibilities

Front Desk Assistants will be responsible for greeting students including Zoom hosting, answering the Advising Department phone line, in-person triaging, and tasked with creation and distribution of program and event flyers

Event check-ins, event ushering, organizing department flyers and file cabinets

Knowledge of myccc.edu, Zoom, Teams, Microsoft Office, and alpha-numeric filing a plus

Other duties as assigned

Qualification

Microsoft OfficeZoomTeamsCustomer serviceProfessional demeanorTime managementCommunication skillsInterpersonal skills

Required

Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States

Applicants must be actively attending one of the City Colleges of Chicago

Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes

Applicants must be pursuing an approved educational credential, degree, or certificate

Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)

Applicants must be in 'good standing' – no City Colleges of Chicago academic restrictions

Applicants must not be current Full or Part-time employees of the City Colleges of Chicago

High School Diploma required or actively pursuing a GED at the City Colleges of Chicago

Must be enrolled in a minimum of 6 semester hour pre-credit of credit classes

Must be a part of the Students Financial Aid Program and approved for Federal Work Study

Must successfully pass CCC hiring process (Including criminal background check & drug screening if 'sensitive' responsibilities are in the job description)

Promotes a positive role model and favorable public image as City Colleges of Chicago representative

Adheres to the City Colleges of Chicago Customer Services Excellence Standards