Alloy · 4 months ago
Revenue Operations Manager, Deal Desk
New York City
Full-time
Hybrid
Mid, Senior Level
$135K/yr - $159K/yr
5+ years expAlloy is a company focused on solving identity risk for financial institutions and fintechs. They are seeking a Revenue Operations Manager, Deal Desk to support the field team in managing deal processes, structuring complex deals, and providing strategic guidance on pricing and contracts.
ComplianceFinTechFraud DetectionIdentity ManagementSaaS
Responsibilities
Manage and oversee the deal desk process, ensuring efficient response SLAs and approvals
Partner with sales teams to structure and approve complex deals that align with business objectives and comply with company policies
Provide strategic guidance on pricing, discounting, and contract terms to optimize deal profitability and competitiveness
Develop and maintain deal desk policies and procedures, ensuring compliance with company guidelines
Collaborate with Sales, Legal, and Finance teams to resolve deal-related issues and escalate complex deals as needed
Partner with Enablement to share deal desk related trainings, guidelines, and scale processes
Streamline the deal approval process to reduce cycle times and improve sales velocity
Administer and maintain deal desk documentation and ensure data accuracy and integrity in systems
Enable sales and supporting team members on deal desk processes and best practices
Analyze deal desk metrics to identify areas for improvement and implement process enhancements
Manage and analyze deal economics and proposal acceptance trends; identify opportunities to improve deal structures, strategies, and processes based on market and historical data
Drive deal desk meeting cadence, including deal desk office hours and other preparation forums
Develop and implement pricing and packaging strategies
Qualification
Required
5+ years of progressive experience in a deal desk operations or equivalent role at a high growth SaaS company; bonus if you have experience in management consulting or banking as well
Strong understanding of contract structuring, playbook creation, and approval processes
Proven ability to own and run complex deals end-to-end, encompassing commercials, legal, security and finance
Solid understanding of SaaS business models and subscription pricing/management
Solid understanding of Finance and Accounting processes as they relate to SaaS, including billing, invoicing, revenue recognition
Excellent first principles thinking skills
Strong analytical skills; ability to thoughtfully structure analyses, answer key business questions, and drive decision making
This is a first-in-seat role, you'll be working through high amounts of ambiguity and expected to work with senior leaders to prioritize initiatives
Experience in fast-paced environments and be comfortable working both as part of a team and independently
Demonstrated ability to prioritize workload and manage multiple concurrent projects
Able to work with a high degree of autonomy in a fast-moving startup or hyper-growth environment
Strong verbal and written communication skills; ability to work effectively with cross-functional teams
Familiarity with Salesforce and contract management systems (e.g. Ironclad)
Benefits
Unlimited PTO and flexible work policy
Employee stock options
Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
401k with 100% match up to 4% of annual employee compensation
Eligible new parents receive 16 weeks of paid parental leave
Home office stipend for new employees
Annual Learning & Development annual stipend
Well-being benefits include access to ClassPass, OneMedical, and Spring Health
Hybrid work environment: our employees local to NYC are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan.
Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy.
Company
Alloy
Alloy is a developer of an identity verification platform used to detect fraud and make identity management effective and simple for banks.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$216.66MKey Investors
Lightspeed Venture PartnersCanapi VenturesBessemer Venture Partners
2022-09-01Series C· $52M
2021-09-30Series C· $100M
2020-09-16Series B· $40M
Leadership Team
Tommy Nicholas
CEO
Kathryn Cook
Chief Marketing Officer
Recent News
Right Side Capital Management
2026-01-15
2025-12-18
Company data provided by crunchbase