Althaus Law ยท 4 months ago
Receptionist and Office Administrator
Althaus Law is a firm that focuses its practice on estate planning and probate law. They are seeking a Receptionist and Office Administrator to manage phone calls, maintain calendars, and ensure the office runs smoothly while supporting the front desk team and Executive Assistant.
Law Practice
Responsibilities
Manage front desk by triaging incoming calls, scheduling appointments, responding to emails, and greeting new clients
Make regular follow-up and reminder calls to clients
Check and responding to voicemails at least twice daily
Reschedule meetings if necessary to fill attorney calendars or to accommodate sick time
Provide a warm and welcoming environment for all clients and visitors of the office
Seat and offer refreshments to incoming clients
Brew coffee daily for team and clients
Handle general office duties such as scanning, copying, ordering supplies, and distributing mail
Manage incoming and outgoing mail: includes making post office runs, checking the firm's mailboxes (on premises), and distributing tenants' mail to their respective mailboxes
Scan and convert all closed paper files to electronic files
Maintain an inventory for office supplies and restock as necessary
Order office groceries as necessary
Grab lunches and catering orders for special occasions
Complete projects and assignments for the attorneys and paralegals
Complete conflicts checks for potential new clients
Manage attorney continuing legal education class requirements and ensure there is time calendared for such requirements
Witness client signatures on legal documents
Help establish community connections
Post flyers around the area for certain upcoming presentations
Act as the point of contact for venues that host certain presentations
Be present at tabling events in the community
Maintain cleanliness and appearance of front desk, lobby, and kitchen area
Comfortable walking team members dogs if they need breaks while people are in meetings
Feed, water, and clean the home of our office gecko
Excitement to take on new responsibilities as the role and the firm develops!
Qualification
Required
Ability to communicate well with clients and other co-workers
Team-oriented
Exceptional customer service skills and ability to deal with individuals in crisis
Excellent verbal and written communication skills
Bilingual in English and Spanish
Strong organizational skills, attention to detail, and ability to manage a quickly growing firm
Proficient in Microsoft Word
Experience with Adobe Acrobat (pdf reader)
Ability to answer multi-line phone system
A sense of humor
Love of most animals, but especially dogs
Preferred
Notary
Experience in the legal field
Experience working as a receptionist
Experience answering phones
Benefits
Retirement plans
Health insurance
PTO
Dental/vision
Other benefits