Fidelity Bank ยท 4 months ago
Client Support Specialist - Greater Houston, TX Area (REMOTE)
Fidelity Bank is a financial services organization focused on enhancing relationships with high net worth clients. As a Client Support Specialist, you will engage with customers to respond to inquiries, provide product guidance, and process various transactions to enhance customer loyalty and drive business development opportunities.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
Responsibilities
Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
Qualification
Required
Series 7 required
Series 63 or ability to obtain within 90 days
2-3 years of previous financial services experience
Broad based knowledge and understanding of general financial planning concepts
Proven customer service, client support and problem resolution skills
Strong verbal and written communication skills
Ability to effectively influence others
Robust time management and organizational skills
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
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