Capital One · 5 months ago
Director, Business Risk Guide- Enterprise Services Risk Office
Capital One is a leading financial services company, and they are seeking a Director, Business Risk Guide in their Enterprise Services Risk Office. This role involves applying risk management and analytical skills to enhance third-party risk management processes and support key risk management projects across the organization.
Financial Services
Responsibilities
Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes
Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities
Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
Conduct periodic risk reviews with the executives and support reporting for risk metrics
Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
Design and support internal risk and control governance processes
Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction
Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas
Qualification
Required
Bachelor's Degree or military experience
At least 10 years of experience in Risk Management
At least 10 years of People Management experience
At least 10 years of experience in project, risk program, Cloud risk management, or process management
At least 10 years of experience supporting, partnering, and interacting with internal and external business clients
At least 10 years of experience consulting with senior executives or strategy building
At least 4 years of experience working in cross functional teams
Preferred
10+ years of experience in project or process management, or agile delivery
At least 10 years of experience managing senior stakeholders across different business functions
At least 10 years of experience writing communications and presentations for leadership audience
At least 10 years of experience in strategy development, preferably working in financial services and/or technology
Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership)
Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
Ability to set direction, manage expectations, and lead cross-functional teams
Consulting experience with a Big 4 firm
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
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