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Broward Health · 4 months ago

Customer Service Representative-CAC Scheduling-Pool-Days-BHC #21346

Fort Lauderdale, FL

Full-time

Onsite

Entry Level

1+ years exp

Broward Health is a healthcare organization dedicated to providing quality services. They are seeking a Customer Service Representative to schedule appointments and improve customer relations while supporting the financial viability of the organization.

AssociationHealth Care

Responsibilities

Schedules testing for radiology procedure appointments, physician appointments, and events for all Broward Health facilities, Broward Health physician group (BHPG), and Broward healthpoint clinics from the customer or physician to ensure optimization while improving customer service relations to support the financial viability for Broward Health, and any other duties as directed by management

Implements strategic marketing and other patient care plans for the CAC

Identifies and develops best practices in all areas while improving the customer experience, and physician satisfaction, and steadily increasing volumes