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HomeServices of America · 1 day ago

Office Administrator

Burien, WA

Full-time

Onsite

Mid Level

$21/hr - $23/hr

3+ years exp

HomeServices of America is a prominent real estate agency known for its service excellence and strong national network. The Office Administrator role involves providing administrative support to the branch manager and sales associates, overseeing office operations, and ensuring customer service excellence.

FinanceReal EstateReal Estate Brokerage

Diversity & Inclusion

Responsibilities

Perform daily branch office operations which may include maintaining office appearance, distributing and processing mail, maintaining office supplies and forms. Open and close office daily, answer phones, greet visitors, schedule appointments and assist with client communications

Manage office supplies and assist with agent billing

Act as a liaison between sales associates and office management. Provide support to branch manager and back-up support for other clerical staff as needed

Coordinate office events and meetings. Setup and break down meetings

Oversee the processing and verifying of new listings and sales. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports. Calculate advertising, proof and submit ads for local newspapers. Distribute work to the office staff. May handle correspondence, mail and support appointment setting

Create brochures, flyers/postcards, sign-in sheets, promotional pieces as assigned. Create letters to clients, presentation materials, sales associate introduction cards and temporary business cards. Assemble buyers and sellers guides. May set up and update client and customer sphere of influence databases; create farming database for sales associates

Assist with technology setup for agents, troubleshoot issues and provide hands on training of technology tools and systems when needed

Provide Marketing support on tools and sites, including social media for the office and agents

Manage office social media accounts and assist management with placing recruiting ads

Perform on boarding orientation for new sales associates. Process license application paperwork and ensure all paperwork is completed and processed in a timely manner

Perform any additional responsibilities as requested or assigned