Quest Diagnostics · 4 months ago
ServiceNow Solution Architect
Secaucus, NJ
Full-time
Onsite
Senior Level
$155K/yr - $165K/yr
7+ years expQuest Diagnostics is a leading diagnostic information services company, and they are seeking a ServiceNow Solution Architect to lead the design and implementation of ServiceNow solutions. The role involves ensuring the technical integrity of the ServiceNow platform and coordinating design and development activities while guiding integration with other systems.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability
Design accountability for Organization’s ServiceNow strategic platform
Lead the ServiceNow design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects
Assures technical integrity of proposed solutions by ensuring that co-ordination, Organization’s governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programs and on the process for assessing such impact
Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform
Stays current on ServiceNow products, architecture and applicable integrated technologies
Responsible for supporting, developing, configuring, testing, implementing, and maintaining the ServiceNow platform. The role will work closely with the business, 3rd party development partner and IT teams
Qualification
Required
7+ years of experience in the ServiceNow platform support
5+ years of experience liaising with stakeholders
5+ years of leading a team of developers
Significant role in implementation and support of ServiceNow including but not limited to ITSM, ITOM, Asset Management, BCM, Field Service Mgmt modules
ServiceNow platform certification(s)
Ability to multi-task
Analytical skills
Ability to follow verbal or written instructions
Think analytically
Effective oral and written communication skills
Handling stress & emotions
Concentrating on tasks
Making decisions
Adjusting to change
Examining/observing details
Sitting for long periods at a time
ServiceNow best practices
ITSM, ITOM, BCM, Asset & FSM Modules
Agile
Leadership
Design standards
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
2026-01-06
Company data provided by crunchbase