Acrisure · 5 months ago
Insurance Customer Care Representative
OAK RIDGE, TN
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrAcrisure is a global Fintech leader that offers multiple financial products and services. They are seeking an Insurance Customer Care Representative to provide exemplary customer service, document customer interactions, and maintain knowledge of evolving products and services.
Financial ServicesInsuranceInsurTech
Responsibilities
Provide exemplary customer service over the phone, online chat, or email
Document and update customer records based on interactions and customer needs
Develop and maintain a knowledge base of the evolving products and services
Mail requested documentation
Complete daily tasks when not on the phone
Qualification
Required
Demonstrated experience in customer service or other related fields
Ability to build rapport with clients with an enthusiastic attitude
A problem solver with a keen attention to detail
A “let's work together” approach with open communication, excellence in service, integrity, and accountability
Ability to build trust by working as a team member, as well as independently, with minimal supervision
A positive and professional demeanor
Ability to multitask and adapt to changes quickly
Excellent written and verbal communication skills
Strong computer skills
Benefits
401(k)
Life
Medical
Dental
Vision
Discounted Pet Insurance
Ancillary
Generous time away
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
Founded in 2005
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-08
Company data provided by crunchbase