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Solera Holdings, LLC. · 3 hours ago

Field Claim Representative

Indiana, United States

Part-time

Onsite

New Grad, Entry Level

Solera Holdings, LLC. is a global leader in data and software services, dedicated to transforming vehicle lifecycle experiences. The Field Claim Representative will manage on-site insurance property claim assignments, assist in business development, and maintain strong customer relations while adhering to operational and safety procedures.

Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware

Responsibilities

Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes

Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives

Assist in business development activities in conjunction with new and existing service offerings

Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use

Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements

Follow all standard operating and safety procedures, written and oral, at all times

Ability and willingness to take on additional responsibilities as assigned

Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff

Present in a professional manner both in personal and vehicle appearance

Ability to work in adverse conditions (post loss insurance claims)

Perform work assignments in a safe and concise manner, following all Enservio safety standards

Proficient with Microsoft Office Suite

Strong problem solving and analytical skills

Strong interpersonal, writing and communication skills

Excellent personal organization and leadership skills

Results oriented with the ability to accomplish work in a team environment

Property and Casualty claim experience a plus

Restoration industry experience a plus

Ability to travel to site location in your geographic area

Ability to lift without any physical restrictions up to 30 pounds

Work independent of direct onsite supervision

Valid driver's license and reliable personal vehicle available for use

Qualification

PropertyCasualty claimsCustomer serviceProject managementMicrosoft Office SuiteAnalytical skillsPersonal organizationInterpersonal skillsWriting skillsCommunication skillsLeadership skillsTeamworkProblem solving

Required