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Solera Holdings, LLC. · 2 days ago

Onsite Client Training Consultant

United States

Full-time

Onsite

Senior Level

7+ years exp

Solera Holdings, LLC. is a global leader in data and software services focused on transforming the vehicle lifecycle. The Onsite Client Training Consultant will provide expert consultation and training on Fleet Solutions products, working directly with clients to optimize their use of the products while traveling extensively to various locations.

Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware

H1B Sponsor Likely

Responsibilities

Design route/distribution/telematics solutions to meet customer needs using product functionality, integration capabilities, and custom offerings

Provide consulting services to the assigned projects as required including product functional consulting, business process re-engineering, engineering analysis, customization requirements, product installation, data conversion requirements and product validation

Participate and engage in working sessions with customers to understand and clarify requirements

Configuration and training of the applications within customer’s environment

Liaising between the Customer, Project Managers, and Technical Consultants to identify & clarify requirements and configuration

Continue to improve knowledge of Solera's Fleet products, quality standards, industry and technology to better serve the internal and external customers

Engage in scoping efforts with sales and scope projects in the pre-sales process

Resolve technical and customer problems, escalating issues and inquiries when necessary

Perform best practices analysis and consult with customers and PS management on increasing ROI

Interact with customers in a professional manner, including proper handling of customer complaints

Respond to customer email inquiries in a professional manner

Mentor implementation consultant team members on implementation consulting and PS activities

Qualification

Fleet operationsTechnical requirements gatheringBusiness analysisTechnical implementationsMicrosoft Office SuiteCommunicationInterpersonal skillsAttention to detail

Required

Bachelor's Degree in Business, Engineering, Computer Science or equivalent

7+ years of experience of delivering large transformation programs, utilizing high-performing teams

Technical requirements gathering or business analysis experience, ideally in Fleet or Logistics markets, able to ‘think out of the box' to deliver value solutions to customers

Excellent customer facing skills, collaboration, and communication

Commercially aware and able to support sales opportunities to deliver best results with least cost

Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating with internal and external stakeholders

Meticulous attention to detail

Experience of technical implementations/integration project and configuration

Proficiency in Microsoft Office Suite

Company

Solera Holdings, LLC.

Glassdoor2.8

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.

Founded in 2005

West Lake Hills, Texas, USA

5001-10000 employees

https://www.solera.com/

H1B Sponsorship

Solera Holdings, LLC. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)

2022 (2)