Shiseido · 1 week ago
Engineer I, Quality
Shiseido Americas is a subsidiary of the renowned Shiseido Company Limited, focusing on prestige beauty brands. The Engineer I, Quality role involves defining and addressing Quality Improvement opportunities, conducting customer complaint investigations, and generating the Annual Product Quality Review.
BeautyCosmeticsFashionPersonal Care and Hygiene
Responsibilities
You will document customer complaints and maintain accurate data
If investigation is required, you will work collaboratively across the organization to conduct, document and present a thorough investigation to appropriate audiences and prepare CAPA to prevent recurrence
You will carefully manage the receipt, recording and storage of all customer complaint samples in the database
You will be responsible for generating the Annual Product Quality Review (APQR)
You will support the preparation of non-conformance reporting, deviation, consumer complaint investigations, and metrics reports
You will take action to closure on all CAPA implementations, verification and tracking
You will participate in Internal Quality Audits, reporting observations and other potential concerns to appropriate parties and present findings
You will provide GMP Training to other departments as needed
You will research and prepare data needed to support monthly quality metrics reporting
Qualification
Required
Up to 2 years of QA/QC experience in pharmaceutical, personal care or cosmetic industries
Strong working knowledge of attribute and variable inspections
cGMP experience in Internal Auditing processes
Bachelors' degree from a 4-year university in either a science or engineering discipline
Strong mathematical, technical and problem-solving skills; decision making, data collection and analysis
Ability to multi-task and work independently
Strong communication and interpersonal skills
Solid computer skills with Word, Excel, Visio, PowerPoint, and Outlook
Preferred
SAP or other production system environment experience a plus
Benefits
Medical, Dental, & Vision Insurance
Life and Disability Insurance
Paid Time Off
Paid Volunteer Days
Paid Company Holidays
Paid Parental Leave
401K with 6% Company Match
Talent Development & Learning Programs
Internal & International Mobility
Product Discounts & Annual Gratis
Employee Led Affinity Groups
Tuition Reimbursement
Company
Shiseido
Shiseido offers the highest quality products in skincare, makeup, and fragrance.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Independent Franchise Partners
2025-02-20Post Ipo Equity
2022-02-09Acquired
1949-05-16IPO
Leadership Team
Recent News
2026-01-19
Global Cosmetics News
2026-01-18
Company data provided by crunchbase