Apply on Employer Site

ISG · 4 months ago

Surveillance Investigator; Des Moines, IA (27534)

Danvers, MA, USA

Full-time

Onsite

Mid Level

$23/hr - $27/hr

Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. They are seeking experienced and motivated individuals for Surveillance Investigator positions, responsible for conducting surveillance, gathering evidence, and reporting findings while adhering to legal standards. The role requires strong problem-solving skills, effective time management, and the ability to work independently.

Financial ServicesInsuranceMedical

Responsibilities

Conducting Surveillance: Monitoring individuals or locations discreetly to gather evidence of behavior, activities, or events

Gathering Evidence: Collecting photographic, video, or written documentation to support investigations

Reporting Findings: Compiling detailed reports of surveillance activities, including observations and evidence collected

Maintaining Confidentiality: Ensuring that all information and evidence are kept confidential and secure

Adhering to Legal Standards: Following all applicable laws and regulations regarding surveillance and privacy

Analyzing Information: Interpreting the data collected during surveillance to identify patterns or relevant findings

Utilizing Technology: Employing various tools and technology for effective surveillance, such as cameras, GPS, and tracking software

Managing Time Effectively: Balancing multiple investigations and prioritizing tasks to meet deadlines

Remaining in Vehicle for Extended Periods: Staying in a vehicle for extended periods (up to 8 hours or longer) while monitoring subjects

Traveling as Needed: Traveling up to 2 hours one way per case as necessary to reach surveillance locations

Qualification

Surveillance equipment proficiencyAnalytical skillsLegal knowledgeCommunication skillsProblem-solving skillsEthicsDiscretionIndependenceWillingness to travelAttention to detail

Required

Previous experience in insurance, worker's compensation, auto, liability, and mobile surveillance

Proficiency in using surveillance equipment, cameras, and software for video analysis and data management

Strong ability to analyze data and evidence to draw conclusions and identify patterns

Excellent observational skills and attention to detail to accurately report findings

Strong written and verbal communication skills for reporting and interacting with clients and colleagues

Understanding of relevant laws and regulations related to privacy, surveillance, and evidence collection

Ability to think critically and adapt to changing situations during investigations

High ethical standards and the ability to handle sensitive information discreetly

Ability and willingness to travel as necessary for various cases

Ability to work independently and successfully complete cases with little supervision

MUST BE ELIGIBLE FOR PRIVATE INVESTIGATOR EMPLOYEE REGISTRATION

Company

ISG

ISG is a nationally recognized company offering a comprehensive array of services tailored to support claim and litigation processes for insurance and legal professionals.

Founded in 2008