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Ethnix Group · 5 months ago

WH Shift Supervisor PM

SMYRNA, TN, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Ethnix Group is seeking an experienced Warehouse Supervisor to oversee and coordinate daily warehousing activities. The role involves implementing productivity, quality, safety, and customer service standards to meet performance expectations and enhance the company's market share.

ConsultingLogisticsMarketingReal Estate

Responsibilities

Communicate company safety program, trains, and enforce safety rules and compliance with all government regulations

Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods

Measure and report the effectiveness of warehousing activities and employee’s performance

Organize and maintain inventory in the storage designated area

Ensure shipments’ and inventory transactions’ accuracy

Develop and retain qualified employees to ensure effective operations in support of company’s mission and goals. Responsible for communicating job expectations, training, motivation, performance, and discipline of employees

Determine staffing levels and assign workload

Provide excellent customer service when interfacing with customers to answer questions or solve problems

Maintain items record, document necessary information, and utilize reports to project warehouse status

Identify areas of improvement and establish innovative or adjust existing work procedures and practices

Confer and coordinate activities with other departments

Ensure necessary resources of labor, equipment and time are available to all employees to allow maximum productivity of operations staff

Complete necessary paperwork/data entry accurately and in a timely manner to ensure an efficient and steady flow of information

Ensure compliance with government, company, and local labor regulations, policies, and procedures

Cross-departmental collaboration to improve communication and business performance

Comfortable, steel toe or composite closed-toe shoes are required, and protective safety footwear are required in select business units

Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Ethnix Group’s policies and performance expectations

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)

Practices proper safety techniques in accordance with Company, warehouse, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individual(s)

Identifies areas for improvement and offers suggestions to improve the site's efficiency, profitability, and productivity

Keeps abreast of current changes in technology, logistics tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information and applies knowledge and practices to area(s) of responsibility

Qualification

Warehouse Supervisor experienceWarehouse software proficiencyLogistics knowledgeMS Office proficiencyBilingual in SpanishCommunication skillsOrganizational skillsTime management skills

Required

Proven work experience as a Warehouse Supervisor

Highly effective supervisory skills and techniques

Knowledge of warehouse software packages and MS Office proficiency

Ability to input, retrieve and analyze data

Hands-on commitment to getting the job done

Excellent communication and interpersonal skills

Proven ability to direct and coordinate operations

Strong organizational and time management skills

BS degree in logistics, supply chain management, business administration or 5 years equivalent work experience

Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, and answer questions in English

Ability to write routine reports and correspondence

Bilingual in Spanish Required

Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Demonstrated proficiency in word processing, warehouse management software (Word, Excel, Microsoft TEAMS, SAP, WMS) spreadsheet management programs in order to complete required reports and employment documents

Proficiency and fluency in using the internet and navigating the internet and websites