American Parking & Services · 5 months ago
Parking Garage Porter - Knoxville, TN
Knoxville, TN, USA
Full-time, Part-time
Hybrid
New Grad, Entry Level
$12/hr - $20/hrAmerican Parking & Services is a national parking services provider specializing in hospitality-focused parking solutions. The Garage Porter is responsible for maintaining cleanliness, safety, and organization in parking facilities while providing customer support and assistance with minor maintenance tasks.
Retail
Responsibilities
Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep
Demonstrate accountability by following instructions, completing tasks on schedule, and maintaining a safe work environment through proper equipment use, reporting hazards, and following safety procedures
Handle difficult or emotional guest situations with professionalism and prompt resolution, ensuring high-quality service and responsiveness to guest needs. Maintain a positive team environment by balancing individual responsibilities, supporting colleagues, and acknowledging team achievements
Ensure parking signs, pay stations, and other facility equipment are clean, functional, and properly positioned
Document and report any maintenance issues, safety concerns, or suspicious activity to management
Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time
Qualification
Required
High school diploma or general education degree (GED)
Customer service experience preferred
Customer service attitude and a willing, helpful demeanor is mandatory
A valid driver's license and reliable transportation are required for this role
Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period
Must pass and maintain a clean background check
Must have the stamina to stand, walk, and lift up to 50 lbs for extended periods
Flexibility to work nights, weekends, and holidays is required to support guest needs and hotel operations
Benefits
Health Benefits – Medical, vision and dental insurance – Upon eligibility
401K – Upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Bellevue University – Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
Company
American Parking & Services
Since 1980, American Valet has been the premier parking service company in the Southwest Region.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase