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GOODWILL CENTRAL COAST · 4 months ago

Attendant FT - SLO County

San Luis Obispo, CA, USA

Full-time

Onsite

New Grad, Entry Level

$16.50/hr - $17/hr

Goodwill Central Coast is a nonprofit organization focused on community support through donations. They are seeking a Full-Time Attendant to receive donations, sort items, and maintain the cleanliness of the donation location while providing excellent customer service to donors.

Retail

Responsibilities

Open location, survey supplies and capacity, report the number and type of large items requiring truck pickup and place status calls to supervisor according to defined procedures

Greet donors at their vehicle in a friendly and polite manner and hand donor a receipt. Following defined procedures, accept or reject items for donation; explain reasons for item rejection. Hand donor explanation sheet if rejecting items

Record time and relevant information on daily record

Sort and stack donations into designated containers, ensuring items are tagged appropriately to contents

Maintain clean/neat location both inside/outside

Close and secure location at designated times

Place large and/or heavy items as designated by supervisor

Assist drivers with loading and transfer of items and trailers

Report location status at the end of the day through computer/tablet application and/or telephone call

Depending on location, may assist with warehouse donation drop-offs

Perform related duties as assigned

Qualification

Basic English communicationUnderstanding proceduresSafe material handlingBasic Spanish communicationCustomer service skills

Required

High school diploma or equivalent preferred

None

None. Duties can be learned through on-the-job training

Knowledge of Goodwill Central Coast's mission, general Company policies, and procedures (this may be learned on the job)

Ability to communicate in basic oral and written English

Ability to understand and follow the organizational/packing/stacking procedures within the trailer

Ability to coordinate eye/hand/foot movement to safely maneuver up/down steps and lift/stack donations

Ability to understand and accept direction and follow procedures

Ability to perform repetitive work, adapting to fluctuating work activity with periods of idle time

Ability to maintain self-control, deal effectively with the public and work in cooperation with co-workers

Ability to make judgments regarding the acceptance of donations and to tactfully explain decisions or present information clearly regarding acceptability of donations, following established policies

Ability to demonstrate satisfactory attendance as outlined in Company policy

Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member

The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The work is routine, requiring little or no overtime

The job is performed independently but with regular contact with the public and occasional contact with other employees. Hours are generally established with seasonal and/or location variation. The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The job is performed inside and outside a trailer or building with exposure to weather, noise from traffic, dust/dirt, other airborne particles, fumes, and odors. The ground around the trailer or building may be uneven. Trailers stand two to four feet from the ground and may require climbing steps or use of a temporary or permanent ladder. Approximately 70% - 90% of the workday is spent outdoors

The job requires frequent lifting of items weighing up to 25 lbs, with regular lifting of items weighing up to 50 lbs. Large or heavier items (51 lbs. or more) will be moved either with assistance from another person or by using proper material handling equipment. Large and/or heavy furniture items are pushed (when possible) next to the trailer. The attendant assists with loading of items on truck during Goodwill Central Coast's site servicing. Normal mobility is required to climb up and down steps

Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks