Fulgent Genetics · 5 months ago
Genomics Account Manager (Central Florida)
Fulgent Genetics is a premier, full-service genomic testing company focused on transforming patient care. The Genomics Account Manager will manage client relationships, drive sales growth within established accounts, and support healthcare providers in utilizing Fulgent’s genetic testing solutions.
BiotechnologyHealth CareHealth Diagnostics
Responsibilities
Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration
Establish and maintain strong relationships with healthcare providers, genetic counselors, laboratory directors, and institutional stakeholders
Execute client retention and penetration strategies, ensuring clients utilize Fulgent resources to the fullest potential
Utilize daily quota achievement tools to monitor overall territory performance vs. target, as defined by leadership
Drive incremental business by implementing a gap analysis approach, identifying non-Fulgent targeted physicians
Develop and execute territory-based business plans to meet or exceed sales goals for genetic testing products and services
Maintain and provide documented feedback, track sales performance and customer engagement, define retention strategies using forecasting data, and monitor opportunity pipelines using CRM tools and internal reporting systems
Develop, oversee, and design robust sales content, field initiatives, and training solutions in collaboration with Sales Directors, Marketing, and Client Services
Deliver product presentations and clinical education to customers, highlighting the value and applications of Fulgent’s test offerings
Provide feedback from clients to internal Sales and Client Services teams to enhance customer experience and product development
Attend industry conferences, webinars, networking, and other corporate events to stay informed on market trends and competitive positioning
Demonstrate core level of knowledge of genetic testing, technology solutions, and competitive strategies through the use of company resources including on-the-job training, in-house literature, marketing materials, and sales brochures
Qualification
Required
Bachelor's degree in life sciences, business, or related field required
Minimum five plus (5+) years of combined experience in healthcare account management, medical or laboratory sales, and training required
Valid driver's license with the ability to travel by car or air and overnight up to 50% as required within the assigned territory
Proficiency with CRM tools, Microsoft Office Suite, SharePoint, learning management systems, and data reporting systems
Proven ability to develop and manage a myriad of relationships within key accounts and establish healthy long-term customer relationships
Possess a high degree of understanding of the client relationship with Physicians, their needs, and how Fulgent can provide service and technology solutions for their genetic testing needs
Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers
Self-starter with a strong sense of ownership and the ability to work autonomously
High energy, enthusiastic, and motivational style
Tactical and strategic thinker
Ability to embrace and lead change management
Ability to meet all quotas assigned by management
Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that lead to the delivery of quality results and continual reassessment of effectiveness to achieve ongoing improvement within predetermined timeframes
Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team
Preferred
Preference will be given to candidates with an advanced degree (MS or PhD) or with a clinical background in a relevant field such as genetic counselling or nursing
Preference will be given to candidates with a background in reproductive and women's genetic testing (NIPT and ECS), diagnostics, or clinical testing applications
Company
Fulgent Genetics
Our mission is to develop flexible and affordable diagnostics and therapeutics that improve the everyday lives of those around us.