Cogency Global Inc. · 5 months ago
Client Service Specialist
TX
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $55K/yrCogency Global is a company committed to integrity, fairness, and fun, specializing in UCC and Corporate transactions. They are seeking a highly motivated Client Service Specialist to provide exceptional customer service and build relationships with clients in the legal information service industry.
Financial ServicesLaw EnforcementLegalProperty Management
Responsibilities
Identify and assess customer needs through consultation via email and phone
Build sustainable relationships with customers by providing high quality customer service
Use established tools and procedures to provide complete and accurate information to customers
Provide solutions and alternatives to customer inquiries
Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals
Create moments of “WOW” by going above and beyond what is expected
Qualification
Required
Four year college degree or equivalent work experience
Proficient in Microsoft Office programs
Exceptional customer service skills
Strong ability to multi-task
Must be a Team player
Excellent written and verbal communication skills
Preferred
Corporate filing/retrieval and UCC experience
Benefits
35-hour work week
Relaxed and Casual dress code for Summer months & Fridays
Educational assistance program for all of our eligible staff members
Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
A commitment to diversity & inclusion
401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit
80% covered Medical Insurance & 80% covered Dental & Vision insurance
Company
Cogency Global Inc.
Established in 1980, Cogency Global Inc. (formerly known as, National Corporate Research, Ltd.
Founded in 1980
201-500 employees
H1B Sponsorship
Cogency Global Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2022-02-15Acquired
Leadership Team
Terrie Campbell
Chief Executive Officer
Recent News
2025-09-16
2025-09-12
Company data provided by crunchbase